Business · Companies · 1 hr ago
Albert Heijn, Etos and Gall & Gall websites and apps go offline again
The websites and apps for Albert Heijn, Etos and Gall & Gall were unreachable in the Netherlands for a second morning.
The problems began on Sunday and eased later that day before returning on Monday morning.
Albert Heijn called the cause an IT incident and told Dutch broadcaster NOS it had switched off some systems as a precaution.
The retailer said those systems affect core digital processes, but gave no further details about the incident.
Albert Heijn said it would not deliver online orders until further notice.
The disruption affects the digital services of three Ahold Delhaize retailers in the Netherlands; Bol.com appeared to be working normally.
Albert Heijn had not said when the services or deliveries would resume.
The Albert Heijn, Etos and Gall & Gall websites and apps were offline again in the Netherlands on Monday morning.
Ahold Delhaize said Albert Heijn was dealing with an IT incident and had turned off some systems as a precaution.
The problems had started on Sunday morning, eased during the afternoon and returned on Monday morning.
Albert Heijn said it would not deliver online orders until further notice.
Bol.com appeared to be working normally.
- Who
- Ahold Delhaize’s Albert Heijn, Etos and Gall & Gall services were affected.
- What
- Their websites and apps had major accessibility problems and were offline again.
- When
- Monday morning, October 12, 2026; problems had also occurred since Sunday morning.
- Where
- The Netherlands.
- Why
- Albert Heijn cited an IT incident. Ahold Delhaize said it had turned off some systems as a precaution.
This story does not have two clearly opposing sides.
an IT incident
The problems with the services began, according to Allestoringen.nl.
The number of complaints fell.
The problems returned, with Albert Heijn, Etos and Gall & Gall offline again.
- Affected services
- Albert Heijn, Etos and Gall & Gall websites and apps
- Location
- The Netherlands
- Start of problems
- Sunday morning
- Online orders
- Albert Heijn said it would not deliver them until further notice
- Bol.com
- Appeared to be working normally
Sources
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