Business · Companies · 3 mins ago
Albert Heijn, Etos and Gall & Gall websites and apps are down
The websites and apps of Albert Heijn, Etos and Gall & Gall have been unavailable since Sunday evening.
Albert Heijn’s app is also not working.
The cause of the disruption is not known.
The issue affects people trying to use these stores’ online services.
The disruption was still ongoing when the news was published.
No information was given about when the services would return.
Albert Heijn, Etos and Gall & Gall websites and apps have been unavailable since Sunday.
The companies said an IT incident led them to switch off some systems as a precaution.
Albert Heijn cannot deliver groceries ordered online because its logistics systems are also switched off.
The stores remain open, but the companies’ customer service is temporarily unavailable.
The cause of the incident has not been stated.
- Who
- Albert Heijn, Etos and Gall & Gall are affected.
- What
- An IT incident has made their websites and apps unavailable. Albert Heijn cannot deliver online grocery orders.
- When
- Since Sunday; the websites and apps were reported unavailable on Monday, 12 October 2026.
- Where
- On the companies’ websites, apps and customer service systems. Albert Heijn’s grocery delivery logistics are also affected.
- Why
- The companies switched off some systems as a precaution after an IT incident. The cause of the incident is not stated.
This story does not have two clearly opposing sides.
No direct quotes in the coverage so far.
The IT incident began, and some systems were switched off as a precaution.
The websites and apps of Albert Heijn, Etos and Gall & Gall became unreachable.
News outlets reported that Albert Heijn could not deliver online grocery orders.
- Affected companies
- Albert Heijn, Etos and Gall & Gall
- Incident
- IT incident
- Systems affected
- Websites, apps and customer service
- Online grocery deliveries
- Not available
- Stores
- Remain open
- First reported as unavailable
- Sunday evening
Sources
‘IT-incident’ bij Albert Heijn, geen bezorging van boodschappen
Geen bezorging en verkeerde prijzen in supermarkt na 'IT-incident' bij Albert Heijn
Albert Heijn kampt met 'IT-incident', app en website uit de lucht
Site Albert Heijn uit de lucht, boodschappen worden niet bezorgd
Storing op website en app van Albert Heijn, geen bezorging van boodschappen
Storing op websites en apps van Albert Heijn, Etos en Gall & Gall
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