Entertainment · Music · 23 mins ago
Raye says bots overwhelmed sign-ups for 5,000-seat Royal Albert Hall show
Raye says AI bots overwhelmed sign-ups for her one-off show at the Royal Albert Hall in London.
The singer said bots created hundreds of thousands of fake registrations, leaving 1.8 million sign-ups for 5,000 seats.
To limit ticket touts’ advantage, her team manually reviewed the list and selected people believed to be real fans.
Those selected will receive a pre-sale link and code by email, with the pre-sale due to open shortly afterwards.
Remaining tickets will go on general sale, according to Raye.
She said the experience had changed how she thinks about ticketing and that her team will consider what to do in future.
The show, called Symphony May Contain Hope, will feature songs from her recent second album.
RAYE said AI bots and scalpers overwhelmed sign-ups for her Royal Albert Hall show, with 1.8 million registrations for 5,000 seats.
Her team is manually reviewing the sign-up list to identify people it believes are real fans.
Selected fans are due to receive a presale link and code by email, with remaining tickets to be offered in a general sale.
The one-night show, titled This Symphony May Contain Hope, is scheduled for 23 October in London.
RAYE said the experience had opened her eyes and that she and her team would consider how to handle ticketing in future.
- Who
- RAYE and her team are reviewing ticket sign-ups for the show.
- What
- The sign-up process received 1.8 million registrations for 5,000 seats and was overwhelmed by fake registrations, which RAYE blamed on scalpers using AI bots.
- When
- The show is scheduled for 23 October 2026. The presale is due to start on 13 October.
- Where
- The Royal Albert Hall in London.
- Why
- RAYE said scalpers used AI bots to create hundreds of thousands of fake registrations, and she wants fans to be able to buy tickets at face value.
This story does not have two clearly opposing sides.
RAYE announced a one-off show at the Royal Albert Hall.
RAYE said the show had received 1.8 million sign-ups for 5,000 seats and that her team was manually reviewing the list.
Selected fans were due to receive a presale link and code by email.
The presale was due to begin.
The general sale was expected to begin, according to NME.
RAYE is scheduled to perform at the Royal Albert Hall.
- Sign-ups
- 1.8 million
- Venue capacity
- 5,000 seats
- Venue
- Royal Albert Hall, London
- Show date
- 23 October 2026
- Show title
- This Symphony May Contain Hope
What people are saying
We received 1.8 million sign-ups for 5000 seats for This Symphony May Contain Hope. Sadly our sign-up process was overwhelmed by scalpers, using AI bots to create hundreds of thousands of fake registrations.
I'm not sure what the future holds for ticketing, I do know this experience has really opened my eyes
It is so important to me that fans can buy tickets at the face value price.
Sources
RAYE Blames ‘AI Bots’ After Presale For Intimate London Show Clocks 1.8 Million Sign-Ups: ‘This Experience Has Really Opened My Eyes’
Raye Royal Albert Hall show “overwhelmed by scalpers using AI bots” after receiving nearly 2million sign-ups
RAYE condemns scalpers who ‘overwhelmed’ sign-up for Royal Albert Hall show: ‘This experience has really opened my eyes’
Raye hits back at ticket touts who 'overwhelmed' sign-up for Albert Hall show
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