0 months ago
Rapido App Glitch Dropped Woman in Shady Location, She Says
A woman wanted to go to work, so she booked a ride with an app called Rapido, which helps people find auto-rickshaws.
Her office was about 18 kilometers away from her home.
But the driver stopped the ride at a place only 700 meters from her house.
That place felt unsafe to her, and she called it a 'shady location.'
The driver said the app was showing him a different drop-off point.
The woman believed the app had a glitch and showed him the wrong place to stop.
She still had to pay 350 rupees even though the ride was very short.
She was upset and went to the police station to report what happened.
She made a video asking companies to take women's safety seriously so this kind of thing does not happen again.
A woman posted a video accusing Rapido of treating women's safety as a joke after an app glitch led her driver to drop her in a 'shady location'.
She booked an auto ride from her home to her office, a distance of about 18 kilometers.
The driver ended the ride at a spot 700 meters from her house, saying the app showed that as the drop location.
She claimed the fare still showed Rs 350 even though the ride covered only 700 meters.
She said she ended up at the police station over the incident and questioned whether women's safety means nothing to the company.
- Who
- An unnamed woman who booked a Rapido auto ride to her office.
- What
- She claimed an app glitch made the driver end the ride at a shady spot 700 meters from her home instead of her office 18 km away, and she filed a complaint at a police station.
- Where
- The exact city is not specified; the ride was from her home to her office about 18 km apart, and she was dropped 700 meters from her house.
- When
- The article gives no date; she said she left for the office at 9 AM and was at the police station until 2:30.
- Why
- She believed a Rapido app glitch showed the driver a drop location different from the one she booked, and she raised concerns over women's safety.
Key facts
- Company
- Rapido
- Ride Type
- Auto-rickshaw ride booked via app
- Booked Trip Distance
- 18 km (home to office)
- Actual Drop Location
- 700 meters from the rider's home
- Fare Shown
- Rs 350
- Reported Cause
- App glitch showing a different drop location to the driver
- Rider Response
- Went to the police station and posted a video complaint
Quotes
Unnamed woman rider
Customer and ride‑hailing app user
“"Does women's safety mean nothing to you? I was at the police station till now. It’s 2:30 right now, and I left for the office at 9 AM. I ended up booking a ride from my place to the office, which is 18 kilometers away. This auto driver ended up taking me to some shady place, which was 700 metres away from my house. He then ended the ride and said this is where the drop location is showing. This is glitch in your app. When I booked the ride, the location was different, and when he put the OTP...”
timesnownews.com
Sources
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