4 days ago
TGNPDCL Takes Measures to Strengthen Performance and Service Quality
TGNPDCL wants to improve its work and provide better electricity services.
Energy official Naveen Mittal reviewed the organisation’s plans on Friday.
TGNPDCL created a scoring system worth 100 marks to measure how well its sections perform.
Sections will receive rankings and grades based on their scores.
Employees will receive training in areas such as safety, maintenance, accounts and operations.
A quality team is checking electrical work done in the field.
TGNPDCL also proposed a checklist for workers to use before finishing jobs.
The checklist will help them check important safety and quality details.
Energy Special Chief Secretary Naveen Mittal reviewed TGNPDCL’s performance initiatives on Friday.
TGNPDCL introduced a 100-mark Employee Performance Management System to rank and grade sections.
A Master Trainers Programme will develop employee skills across technical, operational and administrative departments.
The Quality Control wing is inspecting field electrical works for compliance with technical standards.
A Common Field Checklist System was proposed to reduce defects involving earthing, jumper binding, fuse wire and other works.
- Who
- Energy Department Special Chief Secretary Naveen Mittal, TGNPDCL CMD Karnati Varun Reddy and senior TGNPDCL officials.
- What
- A review meeting examined initiatives to improve organisational performance, employee skills, electrical-work quality and consumer services.
- Where
- The review meeting was held at the TGNPDCL Corporate Office in Nakkalagutta, Hanamkonda, with a video conference from Hyderabad.
- When
- Friday.
- Why
- To improve organisational performance, strengthen quality standards, enhance employee skills and provide high-quality, reliable and transparent electricity services.
Key facts
- Organisation
- TGNPDCL
- Review participant
- Energy Department Special Chief Secretary Naveen Mittal
- Meeting chair
- TGNPDCL CMD Karnati Varun Reddy
- Performance system
- A 100-mark Employee Performance Management System
- Training initiative
- Master Trainers Programme covering multiple departments
- Quality measure
- Continuous Quality Control inspections of field electrical works
- Proposed checklist
- A Common Field Checklist System covering earthing, jumper binding, fuse wire and other electrical works
Sources
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