22 hrs ago

ED Searches Alleged Call Centres Targeting US Nationals

ED Searches Alleged Call Centres Targeting US Nationals
ED raids call centres in Pune, Patiala running ‘scams’ on US citizens · indianexpress.com

India’s Enforcement Directorate searched four places because of a suspected scam.

The searches happened in Pune, Patiala and Chandigarh.

Investigators say three fake call centres were operating there.

The callers allegedly contacted people in the United States and pretended to be company, bank or government officials.

They reportedly frightened or pressured victims into sending gift cards, cash or gold.

The money was allegedly changed into other forms and moved through different financial channels.

Officials found computers, phones and records that may show how the operation worked.

They are now studying the evidence to identify the people who managed the call centres and trace the money.

Key facts

Investigating agency
Enforcement Directorate’s Hyderabad Zonal Office
Legal basis
Section 17 of the Prevention of Money Laundering Act, 2002
Premises searched
Four premises across Pune, Patiala and Chandigarh
Call centres detected
Three functioning centres: two in Patiala and one in Pune
Employees reported
Around 220 according to the ED; another report said more than 210
Items seized
Reports cited 66 or more than 67 mobile phones, 13 or more than a dozen laptops, hard disks, communication equipment, cash and records
Evidence examined
Calling campaigns, scripts, diallers, VoIP systems, victim data, payment channels, bank statements, chat histories and fund flows

Quotes

Enforcement Directorate

India’s financial investigation agency that conducted the searches

“The premises were equipped with multiple workstations, cubicles, computers, headsets, mobile phones and networking equipment. It has been revealed that the call centres were engaged in making calls to US nationals and allegedly inducing them to make payments under false pretexts.”
indianexpress.com
“At the time of search operations, the call centres in Patiala were found to be engaged in cheating and extorting US nationals.”
indianexpress.com

Sources

Related news