6 hrs ago
Railways Target 11 Long-Distance Trains in Cleanliness Drive
The Railway Board has chosen 11 trains that spend more than 40 hours on their journeys.
It wants railway staff to keep these trains clean and working well from start to finish.
Staff will pay special attention to toilets, rubbish and basic facilities in the coaches.
They will also check that cleaning teams have the people and supplies they need at certain stations.
Bio-toilets are to be checked at the start of a journey and at selected stops.
Railway officers must review complaints and cleanliness every week.
If the same problem happens again, officials should find its cause and fix it.
The goal is to give passengers cleaner trains throughout their journey.
The Railway Board selected 11 long-distance trains with journeys lasting more than 40 hours for enhanced cleanliness monitoring.
The listed trains include Vivek Express, Jhelum Express and nine other services.
Officials are to monitor housekeeping, toilets, waste management and minor coach amenities throughout each train’s journey.
Railway zones must check bio-toilets, coordinate cleaning at designated stations, and arrange needed staff and supplies.
Zonal officers must review cleanliness and passenger complaints weekly, while divisional managers are responsible for service performance.
- Who
- The Railway Board, zonal railway officials and divisional railway managers.
- What
- Enhanced cleanliness and passenger-amenity monitoring for 11 long-distance trains.
- Where
- On the 11 selected trains, including at their originating or base depots and designated en-route cleaning locations.
- When
- The article does not specify a start date; officials are directed to review conditions and complaints weekly.
- Why
- To maintain cleanliness and basic facilities throughout lengthy journeys and address passenger complaints promptly.
Key facts
- Trains selected
- 11
- Journey duration
- More than 40 hours
- Named examples
- Vivek Express and Jhelum Express
- Monitoring focus
- Housekeeping, toilets, waste management and minor coach amenities
- Complaint review
- Weekly review by zonal railway officers
- Cleaning locations
- Originating/base depots and identified en-route Clean Train Station points
Quotes
Railway Board
The national railway authority communicating the cleanliness directive to zonal general managers.
“Bio-toilets to be thoroughly checked and attended to at the originating/base depot and identified enroute locations for their effective and trouble-free functioning throughout the journey.”
financialexpress.com
“Recurring complaint/deficiency shall be analysed for its root cause and suitable corrective action shall be taken without delay.”
financialexpress.com
Sources
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