1 day ago
Haryana Commission Orders ₹6,800 Payout After Double Toll Charge
A man said he had to pay a ₹65 toll.
He said the toll plaza also took ₹65 from his Paytm wallet after he paid in cash.
That meant he was charged ₹130 altogether.
He showed the commission a payment screenshot and a toll receipt.
The commission said those documents supported his complaint.
The toll plaza and the construction company did not provide evidence to challenge it.
The commission ordered them to pay ₹1,300, plus ₹5,500 in compensation and costs.
Together, that adds up to ₹6,800.
A man said he was charged ₹130 instead of the ₹65 toll due.
The complaint alleged the toll was paid both in cash and through his Paytm wallet.
The Panipat District Consumer Disputes Redressal Commission found the complainant’s documents supported the wrongful deduction.
The commission said the toll plaza and associated construction company did not rebut the complaint or lead evidence.
It ordered ₹1,300 in payment and ₹5,500 in compensation and costs, totaling ₹6,800.
- Who
- A Haryana man brought the complaint against a toll plaza and its associated construction company.
- What
- The Panipat District Consumer Disputes Redressal Commission ordered a total payment of ₹6,800 after finding that the man was charged twice for a toll.
- Where
- Panipat, Haryana.
- When
- The commission issued its ruling on September 29; the year was not stated.
- Why
- The commission found that the complainant’s documents established a double charge and that the respondents did not rebut the complaint.
Key facts
- Toll amount due
- ₹65
- Amount allegedly charged
- ₹130
- Ordered payment
- ₹1,300
- Compensation and costs
- ₹5,500
- Total ordered
- ₹6,800
- Ruling date
- September 29; year not stated
- Evidence cited
- Paytm payment screenshot and toll receipt
Quotes
Panipat District Consumer Disputes Redressal Commission
The district consumer commission that decided the complaint.
“It is a clear-cut case of deficiency on the part of the respondents…the contents of the complaint and documents remain unrebutted on the part of the respondents, as no evidence could be led by the respondents despite several opportunities; and…this point has been duly established and proved by the complainant by leading cogent and convincing evidence…”
indianexpress.com
Sources
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