1 week ago

How Workday Uses AI to Personalize Corporate Learning

How Workday Uses AI to Personalize Corporate Learning
How Workday is making corporate learning personal again with AI · livemint.com

Many companies give workers the same training courses, even when their jobs and needs are different.

Workday says artificial intelligence can make learning more personal.

The system can suggest lessons based on a worker’s role, skills, and career plans.

Workers can also ask questions about a problem they are handling and receive a targeted answer.

Sana Learn can turn documents and presentations into interactive courses.

It also includes an AI tutor to help people understand difficult material.

Workday says this can increase engagement and make course creation much faster.

However, people still need to check AI-created content and protect private workforce information.

Key facts

Platform
Sana Learn combines a learning management system, AI-powered authoring, and a virtual classroom.
AI tutor
Sana Learn includes a personal AI tutor for guiding employees through complex material.
Content creation
Workday says content-creation time can be reduced by up to 98 percent, from weeks to hours.
Learner engagement
Organisations using these capabilities report up to three times higher learner engagement than with legacy systems.
Global training
Built-in translation tools can support simultaneous localised training across regions.
Workday offering
Workday Learning, powered by Sana, uses Workday people and skills data for recommendations, compliance assignments, and reporting.
Governance
Workday says AI-generated learning content should be grounded in permissioned data and reviewed by subject-matter and compliance experts.

Quotes

Sunil Jose

President, India, Workday

““What people need isn’t another generic course. They need guidance for the specific situation they’re navigating that day, not a framework they’ll have to remember and adapt later.””
livemint.com

Sources

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