EPFO Flags Digital Gaps After Two Decades Without Tech Hiring

EPFO is a big office that helps workers save money for the future.

To do its job, it uses computers and the internet.

A special team called the Information Services Division takes care of all that technology.

But that team has not hired any new workers in more than 20 years.

The last time they hired new people was in 2004.

Meanwhile, many important leaders of the team have retired or quit.

Nobody is being hired to take their places.

There is also no Chief Technology Officer, who would be the top technology boss.

Because of this, the office is falling behind on digital tools.

Workers there are worried and have spoken up about these digital gaps.