12 hrs ago
Bagdogra Airport Launches Month-Long Drive to Improve Passenger Services
The Airports Authority of India is starting a passenger-service campaign at Bagdogra airport.
It will run from September 17 to October 10.
The campaign is meant to make traveling easier and more comfortable.
Workers will improve cleanliness and help passengers before departure and after arrival.
They will also pay attention to the terminal and parking areas.
Passenger numbers and flights at the airport have been increasing.
More litchis are also being sent from Bagdogra to cities such as Delhi and Mumbai.
Airline staff and other airport workers will help with the campaign.
The Airports Authority of India will conduct the Yatri Seva Abhiyaan from September 17 to October 10.
The drive aims to improve cleanliness, assistance, service standards, and passenger convenience at Bagdogra airport.
Officials will focus on areas from the terminal building to the parking area and seek year-round service improvements.
Passenger numbers rose 12.5% to 3.6 million in 2025-2026, while flights increased 11.3% to 24,930.
Litchi shipments rose 173.2%, reaching 741.525 metric tons in the 2026-2027 fiscal year.
- Who
- The Airports Authority of India, airline staff, ground handlers, concessionaires, and other airport stakeholders.
- What
- A passenger-service drive called Yatri Seva Abhiyaan to improve airport amenities and service standards.
- Where
- Bagdogra airport and other airports across India.
- When
- September 17 to October 10; the article does not specify the year.
- Why
- To improve passenger convenience, cleanliness, assistance, and the overall travel experience amid rising airport traffic.
Key facts
- Campaign
- Yatri Seva Abhiyaan
- Drive period
- September 17 to October 10
- Passenger traffic
- 3.6 million in 2025-2026, up 12.5% from 3.2 million
- Flight movements
- 24,930 in 2025-2026, up 11.3% from 22,390
- Litchi shipments
- 741.525 metric tons in 2026-2027, up 173.2% from 271.4 metric tons
- Shipment destinations
- Delhi, Mumbai, and other metropolitan cities
- Implementation partners
- Airlines, ground-handling agencies, concessionaires, and other stakeholders
Quotes
AAI official in Bagdogra
An Airports Authority of India official posted at Bagdogra airport.
“Right from the terminal building to the parking area, the convenience of passengers would be our priority. Although the drive is for a month, we would put efforts to confirm that similar standards in services are maintained throughout the year.”
telegraphindia.com
“This means a growth of 173.2 per cent. The litchis were sent by air to Delhi, Mumbai and other metro cities from Bagdogra.”
telegraphindia.com
Sources
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