3 weeks ago
Hyderabad Water Board Intensifies Revenue Drive Against Water Bill Defaulters
The Hyderabad Water Board needs more money to keep its services running.
It wants to collect unpaid water and sewerage bills more quickly.
The Board plans to check collections in the field instead of only from offices.
Workers will each receive targets for collecting money in their areas.
The Board wants revenue to grow by at least 10% every month for six months.
People who repeatedly do not pay may have their water connections disconnected.
The Board is also investigating incorrect meter readings and bills.
It plans to make sure monthly bills reach customers on time.
The Water Board is intensifying revenue and arrears collection amid a severe financial crisis.
It aims for at least 10% monthly revenue growth over the next six months.
Field officers and employees will receive micro-level targets for water and sewerage dues.
Officials will take strict action, including immediate disconnection, against persistent defaulters.
The Board is addressing billing errors, meter-reading complaints and delayed bill delivery.
- Who
- The Hyderabad Water Board, its officials and field employees, and consumers with unpaid water or sewerage bills.
- What
- The Board is launching an intensified, field-level revenue collection campaign with individual targets and stricter action against persistent defaulters.
- Where
- Across Hyderabad, with collection targets divided by circles, divisions and staff jurisdictions.
- When
- The strategy covers the next six months, with monthly targets and regular performance reviews.
- Why
- To improve revenue collection, address arrears and help the financially strained Board maintain effective services.
Key facts
- Revenue target
- At least 10% growth every month
- Planning period
- Next six months
- Covered dues
- Drinking water connection bills and sewerage connection dues
- Accountability
- Targets will be assigned from the Division General Manager level to field staff
- Defaulter action
- Persistent defaulters may have their water connections disconnected immediately
- Billing corrections
- The Board is addressing improper meter readings and incorrect bills
- Bill delivery
- A new system aims to deliver monthly bills directly to every city connection on time
Sources
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