8 months ago

Flight cancellations: Refund options across platforms and airlines

Flight cancellations: Refund options across platforms and airlines
Flight cancellations: How flyers can claim refunds across platforms and airlines · CNBC TV 18

When flights get cancelled or plans change suddenly, some travel websites and airlines offer special options to help passengers get their money back.

For example, Paytm has a ₹99 feature that lets you cancel your flight and get a full refund of the ticket price, but not the extra fees.

Other sites like ixigo, Cleartrip, and Goibibo have similar options where you pay a little extra when you book your flight to get protection if you need to cancel.

The rules for these refunds are different for each site.

Also, Indian airlines have to give you a full refund if they cancel your flight or change the time too much.

These refunds usually take about a week to process.

So, if your flight is cancelled, you might be able to get your money back depending on how and where you booked it.

Key facts

Paytm Cancellation Feature
₹99 opt-in flight cancellation for full airfare refund
ixigo Assured
Optional cancellation protection for airline fare refund
Cleartrip Freedom Fare
Flexible fare option with cancellation protection
Goibibo Cancellation Protection
Add-on to cancel bookings without standard airline charges
Aviation Regulations
Airlines must offer full refunds for carrier-cancelled flights
Refund Timeline
Typically within seven working days for online bookings

Sources

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