7 months ago
Freshworks Appoints Kady Srinivasan as New CMO
Freshworks, a company that makes software for customer service, has a new marketing leader named Kady Srinivasan.
She will help the company use AI to make their products easier to use and more helpful.
Before this job, Kady worked at other tech companies like You.com and Lightspeed Commerce.
She is excited to work with the team to make the company grow and be known for its good products.
Kady will report to Mika Yamamoto, who is in charge of customer growth at Freshworks.
Freshworks appoints Kady Srinivasan as its new Chief Marketing Officer.
Srinivasan will lead global marketing strategy to enhance customer and employee experiences with AI-assisted solutions.
She previously held CMO roles at You.com, Lightspeed Commerce, and Owlet Baby Care.
Srinivasan will report to Mika Yamamoto, Chief Integrated Customer Growth Officer at Freshworks.
Freshworks is a Nasdaq-listed SaaS company focused on delivering uncomplicated service software.
- Who
- Kady Srinivasan
- What
- Appointment as Chief Marketing Officer
- Where
- Freshworks
- When
- January 7, 2026
- Why
- To lead global marketing strategy and amplify the company’s mission
Key facts
- Company
- Freshworks
- New Appointee
- Kady Srinivasan
- Position
- Chief Marketing Officer
- Reporting To
- Mika Yamamoto
- Previous Roles
- Chief Marketing Officer at You.com, Lightspeed Commerce; SVP, Global Head of Marketing at Klaviyo; Chief Marketing Officer and Chief Revenue Officer at Owlet Baby Care
- Company Type
- SaaS
- Listing
- Nasdaq
Quotes
Kady Srinivasan
Chief Marketing Officer at Freshworks
“Freshworks is uniquely positioned to lead this shift by delivering uncomplicated, AI-assisted solutions that cut through complexity and genuinely serve the customer. I look forward to working with this talented team to amplify our brand and accelerate growth through this efficient and superior path.”
thehindubusinessline.com
