2 weeks ago
Star Health expects Home Health Care growth of 50 percent
Star Health is a very big health insurance company in India.
It started a service called Home Health Care in 2024.
This service sends doctors, nurses, and medicine to sick people at home.
People do not need to pay cash at the time of treatment.
Many people have started using this service.
In the first three months of the year, close to 50,000 home visits happened.
The company wants this service to grow by at least half over the next year.
The service now works in 300 cities, up from under 200 cities last year.
Star Health plans to bring it to smaller towns too.
It wants to use more technology and work with more healthcare partners to help more customers.
India's largest standalone retail health insurer Star Health and Allied Insurance expects its Home Health Care initiative to grow at least 50 per cent in utilisation over the next year.
Launched in 2024, the Home Health Care (HHC) segment recorded around 600 per cent year-on-year growth in customers in the first quarter of the current fiscal.
Nearly 50,000 consults were delivered under the cashless HHC programme in Q1, with services now available across 300 cities.
HHC offers at-home treatment for fever, infectious diseases, gastritis, gastroenteritis, respiratory infections and UTIs, aiming to reduce avoidable hospital visits.
Star Health's retail market share stood at 29 per cent in Q1 FY27 versus 31 per cent in Q1 FY26, while its retail health premium grew around 19 per cent year-on-year.
- Who
- Star Health and Allied Insurance, India's largest standalone retail health insurer, and its Chief Operating Officer Amitabh Jain.
- What
- Star Health expects its Home Health Care initiative to grow at least 50 per cent in utilisation over the next year.
- Where
- India, where the Home Health Care programme is available across 300 cities.
- When
- Reported on August 16, 2026, based on first-quarter performance of the current financial year.
- Why
- The segment is witnessing significant traction, recording around 600 per cent year-on-year growth in customers in Q1, and the insurer aims to bring quality care closer to customers.
Key facts
- Company
- Star Health and Allied Insurance
- Initiative
- Home Health Care (HHC), launched in 2024
- Expected growth
- At least 50 per cent in utilisation over the next year
- Q1 customer growth
- Around 600 per cent year-on-year
- Q1 consultations
- Close to 50,000 consults
- Cities covered
- 300 cities, up from fewer than 200 a year ago
- Retail market share
- 29 per cent in Q1 FY27 vs 31 per cent in Q1 FY26
- Retail premium growth
- Around 19 per cent year-on-year in Q1
Quotes
Amitabh Jain
Chief Operating Officer, Star Health and Allied Insurance
“We have had a very good response to this service, which is a completely cashless arrangement. In terms of absolute number, close to 50,000 consults that we could deliver under the HHC programme in the first quarter of the current financial year. It is an overall outreach that we have been able to do to our customers on this facility being available. The access and availability itself have been increased.”
thehindubusinessline.com
“Last year, around this time, we were in less than 200 cities under this programme. Now it’s available in 300 cities. Overall technology, the number of doctors’ availability, the level of service, all of that have increased further. We have actively marketed this with our distribution to reach out to our end customers.”
thehindubusinessline.com
Sources
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