1 day ago

Naidu Orders Better Citizen Services Through Public Feedback

Chief Minister N. Chandrababu Naidu wants government offices to serve people better.

He said officials should regularly ask citizens what is working and what needs improvement.

More government services should be available online.

Important applications and certificates should be handled quickly.

He also wants cleaner cities, villages, and welfare hostels.

Parents should visit hostels each month to learn about food, water, and other facilities.

The government will publicize efforts against crimes against women and ganja use.

Officials were also asked to help farmers and use unused land productively.

Key facts

Meeting: Naidu reviewed the Real Time Governance initiative with senior officials.
Online services: Departments were directed to provide services and issue certificates online.
Sanitation: The Chief Minister said sanitation standards in urban, rural, and welfare-hostel settings must improve.
Hostel oversight: Parents are to be invited to welfare hostels on the first Sunday of every month.
Officer performance: State- and district-level officers are to be ranked based on citizen-service performance.
Land use: Officials were directed to properly utilise 5.70 lakh acres of land.
Agriculture: Officials were asked to support natural farming, optimise water resources, and use the AWARE app for crop advice.

deccanchronicle.com · 1 day ago