3 weeks ago

Gagan Dhawan Builds ServDharm Around India's Devotional Economy

Gagan Dhawan Builds ServDharm Around India's Devotional Economy
From an Unorganised Market to a Global Brand: How Gagan Dhawan Is Building ServDharm Around India’s Devotional Economy · republicworld.com

In India, many families buy special items for prayers and festivals, like incense, idols and puja kits.

For a long time, they bought these things from small local shops and trusted sellers they knew.

That market was very disorganised, with different quality and packaging everywhere.

A man named Gagan Dhawan started a company called ServDharm to make these products more reliable.

He adds quality checks and standard packaging, but he does not change the traditions themselves.

India's religious goods economy is very big, worth around ₹2.5 lakh crore every year.

The incense market alone was worth about 1.3 billion US dollars in 2025 and may grow to 2.2 billion by 2034.

ServDharm also sells online so Indian families living in other countries can buy trusted products.

Dhawan believes tradition and modern business can work together.

His goal is to build trust in devotional products, just like people trust other brands.

Key facts

Founder
Gagan Dhawan
Company
ServDharm
Sector
Pooja samagri / devotional products
India's religious goods economy
≈ ₹2.5 lakh crore annually
Incense (agarbatti & dhoop) market, 2025
≈ USD 1.3 billion
Projected incense market, 2034
≈ USD 2.2 billion
International markets targeted
US, Canada, UK, Gulf, Southeast Asia
Key approach
Structured sourcing, quality checks, standardised packaging, organised retail and e-commerce

Quotes

Gagan Dhawan

Founder and CEO of ServDharm, entrepreneur in the devotional products industry.

“The products themselves are extremely personal. It’s what is used in someone’s home, in their most private moments of faith. Our job isn’t to reinvent that, it’s to make sure the sourcing, quality and consistency are things people can actually rely on, the same way they’d expect from any category they trust.”
republicworld.com
“Once you’re serving someone thousands of miles from home, trying to recreate a ritual that connects them back to their family and their roots, there is very little room for shortcuts.”
republicworld.com

Sources

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