3 hrs ago
OpenAI Turns ChatGPT Into Gateway for Software and Agents
OpenAI wants ChatGPT to do more than answer questions.
It wants ChatGPT to help people find and use other software without leaving the conversation.
For example, people could use tools from Figma or Adobe inside ChatGPT.
Developers can build versions of their apps that work there.
Users will also be able to sign into some apps with their ChatGPT identity.
OpenAI is creating a marketplace of software for business customers.
It also introduced Dots, which are computer helpers that can use websites and applications to complete tasks.
Users describe what they want, and Dots choose the tools they need.
People must approve actions before Dots carry them out.
OpenAI is adding third-party apps that users can find and use inside ChatGPT conversations.
The company introduced developer tools and demonstrated Figma and Adobe apps running within ChatGPT.
Sign in with ChatGPT will let users use their ChatGPT identity with participating third-party apps.
OpenAI launched an enterprise app marketplace with more than 30 partners, including Salesforce and ServiceNow.
Its Dots agents can browse the web, operate cloud computers and connect with more than 4,000 applications, subject to user approval for actions.
- Who
- OpenAI, ChatGPT users, third-party software developers and enterprise customers.
- What
- OpenAI is integrating third-party apps, identity sign-in, an enterprise app marketplace and Dots agents into ChatGPT.
- Where
- Inside ChatGPT conversations and connected websites, cloud computers and applications.
- When
- The announcements were made at OpenAI’s Dev Day event on Tuesday.
- Why
- OpenAI says the changes will help users complete tasks more easily and give developers another way to reach customers.
Potential Benefits
Potential Concerns
Simplifying software use
Potential Benefits
Users could describe a task in ChatGPT and have an agent find and use the necessary applications without switching between separate apps.
Potential Concerns
Software could become less direct for users, who may increasingly depend on ChatGPT to determine which tools they see and use.
Developer reach
Potential Benefits
Developers could gain another major channel for reaching customers through recommendations inside ChatGPT.
Potential Concerns
Developers may need to compete for visibility and recommendations within ChatGPT instead of relying mainly on app stores, websites or search engines.
Agent autonomy
Potential Benefits
Dots can browse the web, operate a cloud computer and connect to applications to complete tasks, potentially reducing manual work.
Potential Concerns
Because Dots can act across connected services, users must approve actions before they are carried out; OpenAI says research can also be conducted in read-only mode.
Key facts
- ChatGPT users
- OpenAI says ChatGPT has 1.2 billion weekly users.
- Third-party apps
- Users will be able to discover and use participating apps inside ChatGPT.
- Initial sign-in partners
- The initial group includes 16 partners, including Devin, Notion, Vercel, T3, OpenClaw and Dactyl.
- Enterprise marketplace
- The business marketplace launches with more than 30 partners.
- Dots connections
- OpenAI says Dots can connect to more than 4,000 applications.
- User approval
- Users must approve actions before Dots carry them out.
- Payments and distribution
- OpenAI has not announced a comparable billing or revenue-sharing system for third-party apps.
Sources
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