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India’s eSanjeevani Crosses 50 Crore Teleconsultations, Expands Specialist Access
eSanjeevani is a service that lets people talk to healthcare providers remotely.
It has now handled more than 50 crore consultations.
People can use it in English and 14 Indian languages.
The service handles about 2.5 to 3 lakh consultations each day.
It is connected to the emergency response system to help link people with remote medical support.
A new artificial intelligence tool helps healthcare providers during consultations.
Patients can also get some specialist consultations from home through three AIIMS institutions.
The service is intended to make healthcare easier to reach and reduce some patients’ need to travel long distances.
India’s National Telemedicine Service, eSanjeevani, recorded 50,00,92,730 teleconsultations by September 15.
The platform supports more than 1.42 lakh Ayushman Arogya Mandir spokes, 19,473 medical hubs and 901 online OPDs.
It facilitates about 2.5–3 lakh consultations daily and is available in 15 languages.
Women account for 57.14% of utilisation; citizens aged 46 and above account for 40.15%.
AI decision support and specialist teleconsultations at three AIIMS institutions are among the platform’s developments.
- Who
- India’s National Telemedicine Service, eSanjeevani, and its users and healthcare providers.
- What
- The platform surpassed 50 crore teleconsultations and is expanding its emergency, AI-assisted and specialist services.
- Where
- Across India, including remote specialist consultations through AIIMS Jodhpur, AIIMS Jammu and AIIMS Patna.
- When
- The milestone was reached on September 15; the government announced it on Tuesday.
- Why
- To make healthcare more accessible, affordable and equitable, and to strengthen coordinated access to medical support.
Key facts
- Total consultations
- 50,00,92,730 as of the September 15 milestone
- Daily consultations
- Approximately 2.5–3 lakh
- Highest single-day utilisation
- 6,30,315 consultations
- Languages
- 15, including English and 14 Indian languages
- Platform network
- More than 1.42 lakh Ayushman Arogya Mandir spokes, 19,473 medical hubs and 901 online OPDs
- Registered healthcare providers
- 2,41,923
- Utilisation figures
- Women: 57.14%; citizens aged 46 and above: 40.15%, including 16.25% aged 60 and above
- Notable integrations
- Emergency Response Support System (ERSS)-112 and an AI-powered Clinical Decision Support System
Sources
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