2 weeks ago

GitHub outage disrupts web, API traffic and downloads

GitHub outage: Web, API traffic hit by high error rates; downloads see 50% failures · livemint.com

GitHub is a website where people store and work on computer code together.

On August 17, GitHub started having big problems.

Many of its services stopped working properly.

People had trouble loading pages and using the website's tools.

Downloading code files failed about half the time.

The company said about 20 out of every 100 requests to the website were failing.

Even some security features used by companies were affected.

GitHub's workers were trying to fix the problem.

They did not know yet what caused it.

The problem was still happening when they gave their latest update.

Key facts

Incident start: 1:40 pm UTC, August 17
Web/API error rate: Approximately 20%
Download error rate: Approximately 50%
Affected services: Pull Requests, Issues, Actions, API Requests, Webhooks, Pages, Git Operations, Copilot
Enterprise services affected: SAML, OIDC authentication, SCIM, Team Sync
Latest update: 16:16 UTC
Root cause: Not yet identified
Status: Unresolved, mitigation ongoing

livemint.com · 2 weeks ago