1 week ago
Anthropic Restores Claude After Three-Hour Global Outage
Claude is an artificial intelligence service made by Anthropic.
On August 24, many people could not use it for several hours.
The problem affected the chatbot, coding tools, application programming interface, and mobile app.
People in India and other countries reported the outage.
Anthropic started investigating at 5:06 am UTC.
The company said it found the cause about 20 minutes later.
Services were fully restored at 8:30 am UTC.
Some users saw messages saying the servers were overloaded.
Anthropic has experienced several service disruptions during August.
Anthropic’s Claude platform experienced a global outage lasting about three hours and 24 minutes on August 24.
The disruption affected claude.ai, the Claude API, Claude Code, Claude Cowork, and the mobile app.
Anthropic began investigating elevated errors at 5:06 am UTC and said the issue was fully resolved by 8:30 am UTC.
Downdetector recorded more than 1,300 reports in the United States and over 180 in India.
Anthropic said the outage was part of a broader pattern of August disruptions linked in some cases to demand exceeding computing capacity.
- Who
- Anthropic and users of its Claude services, including users in India and the United States.
- What
- A global outage caused errors and disrupted access to several Claude services.
- Where
- The outage was global, with reported disruptions in India and the United States.
- When
- August 24, from 5:06 am UTC to 8:30 am UTC, according to Anthropic’s status page.
- Why
- Anthropic said it identified the cause of the errors, while the article also notes that some previous outages were attributed to demand exceeding available computing capacity.
Key facts
- Duration
- Approximately three hours and 24 minutes
- Start time
- 5:06 am UTC, or 10:36 am IST
- Resolution time
- 8:30 am UTC, or 2:00 pm IST
- Affected services
- claude.ai, the Claude API, Claude Code, Claude Cowork, and the mobile app
- Unaffected services
- Claude Console and Claude for Government
- Downdetector reports
- More than 1,300 in the United States and over 180 in India
- India report breakdown
- 55% cited Claude Code, 21% cited the chat interface, and 14% cited the app
Sources
Related news
Anthropic Confirms Claude Chatbot Outage, Fix Rolled Out, Services Restored
Claude outage disrupts app, web and services before restoration
GitHub Recovers From Widespread Outage Affecting Developer Services Worldwide
GitHub CTO Apologises After Platform's Major 7.5-Hour Outage
GitHub Blames Seven-Hour Outage on Critical Infrastructure Failure
Sony and Warner Sue Anthropic Over AI Music Training
Human-Like AI Chatbots May Influence Personal Identity, Study Finds
AI Chatbots Improve Suicide-Risk Responses, Yet Safety Gaps Remain
BharatGen CEO Rishi Bal Details India’s Sovereign AI Strategy
Apple’s New CEO Prepares Foldable iPhone and Siri AI Launch
