Politics · Indonesia · 3 hrs ago
Indonesia Sets 8% Cap on Online Ride-Hailing Platform Fees
Indonesia issued a new rule for app-based transport on October 8, 2026.
The rule sets an 8% ceiling on platform fees, requires protections for drivers and calls for clearer service charges.
But online transport drivers in Jakarta and elsewhere say their take-home pay remains reduced by other deductions, including insurance costs.
They also complain that the distance covered by the minimum fare has grown.
The complaints raise questions about how the new rules are being applied in practice.
Ministries are drafting further rules, which are planned for release before December 2026.
Indonesia issued Presidential Regulation No. 27 of 2026, which caps digital platform fees for online transport at 8%.
The regulation also provides for protection guarantees for online transport drivers and transparency in service fees.
Drivers said they still face substantial deductions, including charges such as insurance that are outside the platform fee.
Drivers also complained that the distance covered by the minimum fare has increased.
Implementing rules from relevant ministries were being drafted and were planned for release before December 2026.
- Who
- Indonesia’s government and online transport drivers.
- What
- Presidential Regulation No. 27 of 2026 caps platform fees at 8% and includes driver protections and service-fee transparency.
- When
- The regulation was issued on October 8, 2026; drivers were still raising concerns on October 13.
- Where
- Indonesia.
- Why
- The regulation sets rules for the digital platform-based transport ecosystem. Drivers said other deductions and minimum-fare distance rules continued to burden them.
Online transport drivers
Indonesian government
Platform fee cap
Online transport drivers
Drivers said the 8% cap did not account for other deductions, such as insurance, leaving their total deductions high.
Indonesian government
The regulation limits digital platform fees to a maximum of 8%.
Implementation
Online transport drivers
Drivers said practices on the ground did not match the rules issued.
Indonesian government
The regulation provides for driver protection guarantees and transparency in service fees.
Indonesia issued Presidential Regulation No. 27 of 2026 on protection of the digital platform-based transport ecosystem.
Online transport drivers were still complaining about deductions and the distance covered by the minimum fare.
Rules to implement the regulation from relevant ministries were planned for release.
- Regulation
- Presidential Regulation No. 27 of 2026
- Maximum platform fee
- 8%
- Issued
- October 8, 2026
- Driver concerns
- Other deductions, including insurance, and a greater distance covered by the minimum fare
- Planned implementing rules
- Before December 2026
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