Business · Companies · 6 hrs ago
Big Four firms place greater value on human skills as AI advances
EY, KPMG, PwC and Deloitte, the Big Four consulting and accounting firms, are changing what they expect from employees as AI advances.
AI is changing both the work staff do and the skills firms need.
The firms are putting more weight on human abilities that technology cannot take over.
They are giving young employees intensive training in client contact, giving and receiving feedback, and creativity.
The firms also increasingly value strong communication skills when hiring.
This matters because staff are expected to combine technology with skills that depend on working well with people.
EY, KPMG, PwC and Deloitte are placing greater emphasis on human skills as artificial intelligence advances.
The firms are training young employees in areas including client contact, feedback and creativity.
They are also giving more weight in recruitment to candidates with strong communication skills.
The rise of AI is changing both employees’ work and the skills expected of them.
- Who
- EY, KPMG, PwC and Deloitte, the Big Four advisory and accounting firms.
- What
- The firms are placing greater value on human skills and training employees in them as AI advances.
- When
- The article was published on October 11, 2026.
- Where
- Not stated.
- Why
- AI is changing employees’ work and the skills expected of them, while some human skills cannot be taken over by technology.
This story does not have two clearly opposing sides.
No direct quotes in the coverage so far.
This story does not have a timeline yet.
- Firms
- EY, KPMG, PwC and Deloitte
- Training
- Young employees are trained in client contact, feedback and creativity
- Recruitment
- Firms increasingly value candidates with strong communication skills
- Cause
- AI is changing work and the skills expected of employees
Sources
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