Politics · United Kingdom · 1 hr ago

Heating oil users promised stronger rules as prices remain high

Heating oil users promised stronger rules as prices remain high

About 1.5 million UK households use heating oil, and customers do not have the same protections as gas and electricity users.

Prices have risen sharply, with one customer in West Suffolk saying quotes had more than doubled in a year.

The government says it will develop stronger rules to protect customers and encourage competition.

It will also review minimum order levels, which can require some customers to buy 500 litres at a time.

Campaigners want heating oil included in a price cap, but the government has not proposed one or said when new rules will take effect.

Most heating oil users are in Northern Ireland, where regulation is separate, and 60% of households rely on it.

The UK government says it will engage with the Northern Ireland Executive as it considers the recommendations.

What people are saying

develop a regulatory regime for the heating oil market, protecting consumers and promoting competition
MinistersUK governmentvia BBC
off-grid households remain a major policy blind spot
NickHeating oil customer from West Suffolkvia BBC
Just putting regulation in place is not going to reduce the price for customers. What we would like to see is the VAT off heating oil or targeting that specifically.
Tim BuckmanChief executive of Boiler Juicevia BBC

Sources

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