Science & Tech · AI · 23 hrs ago
Tata Communications shifts from connectivity to digital infrastructure and AI readiness
Amitabh Sarkar, a Tata Communications vice-president for Asia Pacific and Japan, says companies now expect technology to help shape their businesses, not just support them.
Tata Communications, long known for global connectivity, is presenting itself as a broader digital infrastructure and intelligence partner.
Its services now include cloud and edge capabilities, security, digital platforms and customer experience tools alongside its network.
This shift reflects how companies use multiple cloud services, older and newer applications, and many security tools that can be difficult to manage together.
Sarkar says many companies have ambitious plans for artificial intelligence, but their infrastructure may not be ready to support them.
He argues that putting AI into everyday business use requires clear goals, suitable operating models, connected data, staff adoption and secure infrastructure that can scale.
Tata Communications is repositioning itself from a global connectivity provider as a digital infrastructure and intelligence partner.
Its offering now includes cloud and edge capabilities, security services, digital platforms and customer experience tools alongside its network.
The company says enterprises need infrastructure that can support AI ambitions securely and turn pilots into production systems.
Its teams are shifting from selling technology to focusing on outcomes such as revenue growth, efficiency, resilience and customer experience.
Amitabh Sarkar, the company’s vice-president for Asia Pacific and Japan, says enterprise technology has become central to business.
- Who
- Tata Communications, represented in the article by Amitabh Sarkar, its vice-president for Asia Pacific and Japan.
- What
- The company is positioning itself as a digital infrastructure and intelligence partner, beyond its traditional connectivity role.
- When
- The article was published on 11 October 2026. It describes a shift that has developed over recent years.
- Where
- The change concerns Tata Communications’ business and enterprise customers across markets. Specific locations are not stated.
- Why
- The company says enterprises need support to simplify and manage complex digital environments and make infrastructure ready for AI.
This story does not have two clearly opposing sides.
Customers approached Tata Communications mainly to connect one location to another.
The company positions itself as a digital infrastructure and intelligence partner alongside its connectivity business.
- Publication date
- 11 October 2026
- Company
- Tata Communications
- Spokesperson
- Amitabh Sarkar, Vice-President, Asia Pacific and Japan
- Current offering
- Network, cloud and edge capabilities, security services, digital platforms and customer experience tools
- Stated technology shift
- From supporting business to enabling it and increasingly becoming it
What people are saying
There is a widening gap between AI ambition and AI readiness
Technology is the easy part to buy
In the last 20 to 30 years, technology has moved from supporting the business, to enabling the business, to increasingly becoming the business
Transactional connectivity and interconnected data centres are all still important, but it’s now just one part of the story
Sources
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