3 weeks ago
Delhi Police resolves all 368 grievances at Thana Divas-Jansunwai
Police in Delhi, the capital city of India, helped people solve their problems.
On one Saturday, they held special public hearing events at police stations all across the city.
During these events, regular people could come and talk to police officers about their complaints.
The police received 368 complaints and requests, and they solved all of them.
Senior police leaders visited the stations to talk to people and listen to their problems.
This special event is called Thana Divas-Jansunwai.
It happens every Saturday from 10 o'clock in the morning to 2 o'clock in the afternoon.
The program started in June because a senior government official wanted the police to listen more to citizens.
The police say these hearings help them fix problems faster and make people trust them more.
Delhi Police resolved all 368 complaints and grievances received during public hearings held at police stations across the national capital on August 8.
The hearings were part of the Thana Divas-Jansunwai initiative, which was launched in June.
The initiative followed directions from Delhi Lieutenant Governor Taranjit Singh Sandhu to strengthen public outreach and ensure prompt grievance redressal.
Senior police officers visited police stations, interacted with citizens, took cognisance of grievances and ensured appropriate action.
Under the initiative, public hearings are held every Saturday from 10 am to 2 pm.
- Who
- Delhi Police, led by Police Commissioner Anurag Kumar, following directions from Lieutenant Governor Taranjit Singh Sandhu
- What
- Resolved all 368 complaints and grievances received during Thana Divas-Jansunwai public hearings
- Where
- Police stations across the national capital, New Delhi
- When
- Hearings on Saturday, August 8; announcement on Sunday, August 9
- Why
- To strengthen public outreach, improve accessibility to police services, expedite grievance redressal and enhance public confidence in police
Key facts
- Programme
- Thana Divas-Jansunwai
- Grievances resolved
- 368
- Date of hearings
- August 8
- Hearing schedule
- Every Saturday, 10 am to 2 pm
- Led by
- Delhi Police Commissioner Anurag Kumar
- Initiative launched
- June
- Directed by
- Delhi Lieutenant Governor Taranjit Singh Sandhu
- Location
- Police stations across New Delhi
Quotes
Delhi Police statement
Official statement by Delhi Police
“The presence of senior officers during the hearings is aimed at expediting grievance redressal, strengthening accountability and enhancing public confidence in police.”
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