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Pine Labs Says RBI Extends Merchant Re-KYC Deadline
Merchants were supposed to finish a process called re-KYC by September 15.
Re-KYC means checking and updating customer information again.
Pine Labs said the Reserve Bank of India has given merchants about six more months.
Pine Labs had asked for extra time.
Kush Mehra shared the update at a fintech event.
He said companies had been working toward the original deadline.
The extension is meant to give them more time to finish.
The report does not state the exact new deadline.
Pine Labs said the Reserve Bank of India deferred the September 15 deadline for merchants to complete re-KYC.
The deadline was reportedly extended by about six months.
Kush Mehra said Pine Labs had made representations seeking more time.
Mehra described the extension as allowing merchants to complete the process.
He made the comments at the Global Fintech Fest 2026, speaking to CNBC-TV18.
- Who
- Pine Labs, the Reserve Bank of India, and Kush Mehra, Pine Labs’ CBO and President.
- What
- The Reserve Bank of India reportedly deferred the September 15 merchant re-KYC deadline by about six months.
- Where
- At the Global Fintech Fest 2026.
- When
- The announcement was made at the Global Fintech Fest 2026; the original deadline was September 15.
- Why
- Pine Labs said it had made representations seeking more time to complete the re-KYC process.
Key facts
- Original deadline
- September 15
- Reported extension
- About six months
- Affected group
- Merchants
- Process
- Re-KYC
- Company
- Pine Labs
- Speaker
- Kush Mehra, CBO and President of Pine Labs
- Event
- Global Fintech Fest 2026
Quotes
Kush Mehra
CBO and President of Pine Labs
“We were all chasing the September 15 deadline. Having said that, we had made representations to extend it and I'd like to share that we are fortunate that we will get an extension for about another six months to complete the process”
CNBC TV 18









