9 months ago
IndiGo Crisis: Railways Add Coaches, Flights Resume
Because many IndiGo flights were cancelled, Indian Railways added extra coaches to many trains to help passengers who are stuck.
They added 116 extra coaches to 37 trains all over India.
This will help people travel more easily, especially in the north, south, east, and northeast.
Additionally, the Railways have also started running narrow gauge trains again in the Kangra Valley of Himachal Pradesh.
These trains were stopped because of heavy rains and landslides earlier this year.
Now, they will run from Baijnath Paprola to Kangra and Joginder Nagar, which will help both tourists and local people travel more easily.
IndiGo is trying to fix its problems and has started more flights, but many people are still upset and want the airline to pay them back for their troubles.
The government has also set limits on how much airlines can charge for tickets to make sure people aren't paying too much.
Indian Railways added 116 extra coaches to 37 trains across the country to ease travel disruptions caused by IndiGo flight cancellations.
IndiGo cancelled over 800 flights on Saturday, with cancellations dropping below 850 flights, a significant improvement from previous days.
The Ministry of Civil Aviation imposed distance-based fare caps, going up to Rs 18,000, to curb opportunistic pricing by airlines.
Special trains were deployed by various railway zones to help stranded passengers, operating between December 6-10 on key interstate corridors.
IndiGo restored 95% of its network connectivity, operating to 135 out of 138 destinations, and aims to operate over 1,500 flights by the end of the day.
- Who
- Indian Railways, IndiGo, stranded passengers, and regulatory authorities
- What
- Deployment of 116 extra coaches, resumption of narrow gauge trains, and IndiGo's operational disruptions leading to flight cancellations and fare caps
- Where
- Across India, with a focus on northern, southern, eastern, and northeastern regions, and Kangra Valley, Himachal Pradesh
- When
- Starting December 5-6, 2025, with varying durations for different services
- Why
- To alleviate stress from stranded passengers due to IndiGo flight disruptions, boost tourism, and local transportation, and to regulate airfares amid operational chaos
Passenger Rights Advocates
IndiGo Management
Compensation for Stranded Passengers
Passenger Rights Advocates
Advocates demand ₹75,000 compensation per passenger and ₹2 lakh for vulnerable groups, citing systemic failure and violation of fundamental rights.
IndiGo Management
IndiGo focuses on restoring operations and addressing refund issues on priority, emphasizing rebuilding passenger trust.
Regulatory Oversight
Passenger Rights Advocates
Advocates push for stricter penalties and systemic reforms, including a PIL to challenge DGCA's dilution of safety norms.
IndiGo Management
IndiGo and other airlines seek flexibility in FDTL rules to ensure operational stability and continuity.
Key facts
- Additional Coaches
- 116 coaches across 37 trains
- Duration
- Varies by train, starting from December 5-6, 2025
- Affected Flights
- Over 800 flights cancelled on Saturday, 40 from Jammu airport
- Narrow Gauge Trains
- Resumed operations in Kangra Valley from December 5
- Routes Resumed
- Baijnath Paprola to Kangra (two pairs) and Baijnath Paprola to Joginder Nagar (one pair)
- Fare Caps
- Up to Rs 18,000 for routes over 1,500 km
- Special Trains
- Operating between December 6-10 on key interstate corridors
- Refund Offer
- ixigo to refund convenience and assured fees for cancelled IndiGo tickets
Timeline
IndiGo's pilots rebelled, citing fatigue from breached flight rules.
They grounded planes, sparking delays and calls for rule changes.
IndiGo axed 61% of flights, leaving passengers stranded.
Railways rushed 116 extra coaches to rescue affected travelers.
Quotes
IndiGo spokesperson
Spokesperson for IndiGo, India's largest airline
“Today, we are on our way to operate over 1500 flights by end of day. With regards to destinations, over 95 per cent of network connectivity has already been re-established as we are able to operate to 135 out of the existing 138 destinations in operations.”
businesstoday.in
“The main objective was to reboot the network, systems, and rosters so that we could start afresh today with a higher number of flights, improved stability, and there are some early signs of improvement.”
NDTV
ixigo
A travel booking company
“We understand how stressful flight disruptions can be. To support inconvenienced passengers in these difficult times, ixigo will refund full convenience fees and assured fees for all our customers whose IndiGo flights are cancelled by the airline between December 3 and 8, 2025.”
livemint.com
Ministry of Civil Aviation
A government ministry responsible for civil aviation
“We have taken serious note of the situation and invoked our regulatory authority to ensure airlines maintain fair and reasonable prices.”
businesstoday.in
Sources
Amid IndiGo flights cancellations, Railways adds 116 coaches in 37 trains for 114 trips
Amid air turbulence Railways adds 116 coaches in Delhi and Mumbai route – Check details
IndiGo shares big update amid ongoing crisis, says 95% of network connectivity re-established
IndiGo crisis: ixigo says will refund entire convenience & assured fees on all cancelled tickets — check details
IndiGo flight disruptions set off fears amid Goa’s peak tourist season: ‘Guests are cancelling…’
Indigo flight disruptions: Railways add extra coach to Jammu-New Delhi Rajdhani
Amid IndiGo flight cancellations, Railways deploy 116 extra coaches across 37 trains to ease travel
Relief for stranded flyers: Railways launch special trains, boost coaches. Check details
Stranded by IndiGo? Indian Railways adds AC coaches in Rajdhani, Shatabdi trains
Amid cancellations, IndiGo looks to operate over 1,500 flights today: ‘Managed to restore 95% network connectivity’
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Centre imposes distance-based airfare caps of up to Rs 18,000 amid IndiGo flight disruptions
IndiGo Turmoil Sparks Legal Storm: Citizens Move SC, Launch Petition And Plan PIL
After record disruptions, IndiGo restores 95% network as daily cancellations fall below 850
Railways deploys special trains to help stranded travelers amid IndiGo disruptions
"95% Network Connectivity Re-Established, Signs Of Improvement": IndiGo
