1 month ago
Student Wins Rs 75,000 After Coaching Institute Denies Refund
A student named Aryan Rajyan enrolled in Allen Career Institute for coaching but later secured admission to Thapar Institute of Engineering and Technology through JEE Main 2023.
He requested a refund as per the institute's refund policy, but Allen did not return the money despite repeated requests.
The student then filed a complaint with the consumer commission.
The commission ruled in favor of the student, directing Allen to refund Rs 50,000 with interest and pay Rs 25,000 as compensation.
The institute was also ordered to comply within 30 days of receiving the order.
Aryan Rajyan enrolled in Allen Career Institute and paid Rs 1.10 lakh as coaching fees.
He secured admission to Thapar Institute of Engineering and Technology through JEE Main 2023.
The student requested a refund as per Allen's refund policy but did not receive the money.
The consumer commission directed Allen to refund Rs 50,000 with interest and pay Rs 25,000 as compensation.
Allen failed to contest the complaint, leading to an ex parte order against them.
- Who
- Aryan Rajyan, a student who secured admission to Thapar Institute of Engineering and Technology through JEE Main 2023.
- What
- A consumer complaint against Allen Career Institute for not refunding coaching fees despite the student's eligibility under the institute's refund policy.
- Where
- West Delhi District Consumer Disputes Redressal Commission-III.
- When
- The complaint was filed on November 4, 2024, and the order was passed on July 3, 2025.
- Why
- The student sought a refund as he no longer required coaching after securing admission to an engineering college.
Student's Perspective
Allen Career Institute's Perspective
Refund Policy
Student's Perspective
The student believes the institute should honor its published refund policy and return the fees as he secured admission through JEE Main 2023.
Allen Career Institute's Perspective
The institute failed to contest the complaint, so their perspective is not explicitly stated.
Key facts
- Student Name
- Aryan Rajyan
- Institute Name
- Allen Career Institute
- Amount Paid
- Rs 1.10 lakh
- Refund Amount
- Rs 50,000
- Compensation Amount
- Rs 25,000
- Interest Rate
- 7% per annum
- Date of Complaint
- November 4, 2024
- Date of Order
- July 3, 2025
Quotes
West Delhi District Consumer Disputes Redressal Commission-III president
President of the West Delhi District Consumer Disputes Redressal Commission-III
“"The opposite party (Allen Career Institute) is grossly deficient in service. The present complaint deserves to be allowed against the opposite party…The opposite party has failed to provide the promised services regarding refund to the complainant despite receiving the various requests and reminders."”
indianexpress.com
Commission
Commission spokesperson
“"As per the evidence… OP committed to refund as per their rules and regulations as well as policy mentioned in their prospectus."”
indianexpress.com
Sources
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