3 weeks ago
KEM One Stop Centre Resumes Full Operations After Staff Shortage
Imagine a special place where women who are going through scary and difficult situations can get help.
This place is called a One Stop Centre and it is inside KEM Hospital in Mumbai, India.
It helps women who have faced violence by giving them doctors, lawyers, and people to talk to.
It also gives them a safe place to stay for a while.
For almost a whole month, this centre could only give some of that help because not enough helpers were working there.
The problem started when a group that was paying some of the helpers stopped supporting the centre.
A 19-year-old woman had to wait for almost five hours to find a safe place to stay, which made people notice the problem.
A newspaper, The Free Press Journal, told city officials about it.
The city's leader, Ashwini Bhide, promised to fix it.
Now, about 10 helpers, including counsellors and a lawyer, are back to work, and the centre is fully open again to help women in need.
The One Stop Centre at KEM Hospital resumed full-fledged operations after functioning partially for nearly a month due to staff shortages.
Around 10 staff members, including counsellors and a lawyer, were deputed to restore counselling, legal assistance, police facilitation and temporary shelter services.
The crisis came to light after a 19-year-old sexual assault survivor waited nearly five hours before being shifted to the One Stop Women Centre in Jogeshwari.
The Free Press Journal raised the issue with Municipal Commissioner Ashwini Bhide on August 4, who assured the matter would be addressed.
The shortage followed an NGO's withdrawal from supplementing counsellors' honorariums, cutting monthly cases from around 100-120 to nearly 30-40.
- Who
- KEM Hospital's One Stop Centre, Municipal Commissioner Ashwini Bhide, The Free Press Journal, District Women and Child Development Officer Shobha Shelar, and Advocate Audrey D'Mello of Majlis.
- What
- The One Stop Centre resumed full-fledged operations after nearly a month of partial functioning, restoring counselling, legal aid, police facilitation and temporary shelter services for women facing violence.
- Where
- KEM Hospital, Mumbai, India.
- When
- Reported on August 5, after the issue was raised with civic officials on August 4.
- Why
- A withdrawing NGO that supplemented counsellors' honorariums caused staff shortages that disrupted services for women facing violence.
Key facts
- Facility
- One Stop Centre at KEM Hospital, Mumbai
- Staff deputed
- Around 10 members, including counsellors and a lawyer
- Services restored
- Counselling, legal assistance, police facilitation, temporary shelter
- Partial operation period
- Nearly one month
- Monthly cases handled
- Around 100-120 before; dropped to nearly 30-40 during crisis
- Survivor wait time
- Nearly five hours before transfer to OSWC, Jogeshwari
- Programme
- Mission Shakti (Central Government), established after the 2012 Nirbhaya case
- Cause of shortage
- NGO withdrew from supplementing counsellors' honorariums
Quotes
Audrey D’Mello
Director of Majlis, advocate who highlighted the centre’s staffing crisis
“Around 10 staff members, including counsellors and a lawyer, have been deputed. This centre is a lifeline for women in distress. I thank everyone who took the initiative to restore its full functioning.”
freepressjournal.in










