9 months ago
Tamil Nadu State Transport to Launch Bus Tickets via WhatsApp
People in Tamil Nadu will soon be able to buy bus tickets using WhatsApp, just like sending a message!
The state's transport companies are working on a new way to book tickets that’s super easy and doesn't need cash.
You can pick your seat, pay right on your phone using things like Google Pay or other digital methods, and get your ticket right on your phone.
This new system will connect many bus services across the state.
It’s great because it makes it simpler for everyone to travel, especially for those who find online websites a bit tricky.
There will also be a special help team available all day and night to answer any questions you might have about booking or paying.
This is a big step to make bus travel more convenient for everyone.
Tamil Nadu state-run buses will soon offer ticket booking via WhatsApp.
The new service aims to be faster, easier, and cashless.
Passengers will be able to book, pay, and receive e-tickets directly on their mobile phones.
Payment options will include UPI, cards, QR codes, and digital wallets.
A 24/7 helpdesk will be established in Chennai for booking and payment assistance.
- Who
- Tamil Nadu Mobility and Logistics Corporation Limited (TNMLC) on behalf of State Express Transport Corporation (SETC), Tamil Nadu State Transport Corporations (TNSTCs), and Metropolitan Transport Corporation (MTC)
- What
- Launching a digital bus ticket booking service via WhatsApp, integrating with the existing Online Ticket Reservation System (OTRS).
- Where
- Across Tamil Nadu
- When
- Soon (Tenders invited for payment gateway service providers)
- Why
- To make booking faster, easier, entirely cashless, and improve accessibility, especially for passengers in rural and semi-urban areas.
Key facts
- Corporations Involved
- State Express Transport Corporation (SETC), Tamil Nadu State Transport Corporations (TNSTCs), Metropolitan Transport Corporation (MTC)
- Operator
- Tamil Nadu Mobility and Logistics Corporation Limited (TNMLC)
- Booking Method
- WhatsApp integration with Online Ticket Reservation System (OTRS)
- Payment Options
- UPI, credit/debit cards, QR codes, digital wallets (Google Pay, PhonePe, WhatsApp Pay)
- Current Online Bookings
- Approximately 85% of 5.87 lakh monthly bookings
- Helpdesk Location
- Chennai
- Helpdesk Languages
- Tamil and English
Sources
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