3 hrs ago
Modi Calls for Faster, Modern Public Service Delivery
Prime Minister Narendra Modi said government services need to become faster.
He compared this need with the quick services people now expect in everyday life.
He said artificial intelligence could help provide rapid, real-time solutions.
Modi also said civil service exams should test more than what candidates know.
They should also explore why candidates want to join government service.
He said the goal should be to find people motivated to serve the public, not just hold public office.
He expects young people to demand more as India becomes more urbanised.
He said government services must keep up with these changing expectations.
Prime Minister Narendra Modi called for faster and more modern public service delivery.
He said traditional models must adapt to citizens’ demand for rapid, real-time solutions.
Modi urged recruitment exams to assess candidates’ motivation for public service, not only academic knowledge.
He said selection should distinguish those seeking public service from those seeking public office.
He linked rising expectations to urbanisation, narrowing rural-urban divides and artificial intelligence.
- Who
- Prime Minister Narendra Modi.
- What
- He called for modernising public service delivery and changing civil service recruitment to assess candidates’ motivations as well as their knowledge.
- Where
- New Delhi.
- When
- Thursday.
- Why
- Because citizens, especially young people, increasingly expect rapid, real-time services as urbanisation, narrowing rural-urban divides and artificial intelligence reshape society.
Key facts
- Main proposal
- Make public service delivery faster and more modern.
- Recruitment focus
- Assess both academic knowledge and motivation for public service.
- Technology
- Artificial intelligence was identified as a tool for rapid, real-time solutions.
- Target group
- Citizens, particularly young people, are expected to have higher service expectations.
- Social change
- Increasing urbanisation and narrowing rural-urban divides are expected to raise expectations.
- Concern
- Traditional service delivery models may not match the speed of today’s instant-delivery world.
Quotes
Narendra Modi
Prime Minister of India
“The aspirations and expectations of our citizens, especially our youth, will be significantly greater. The signs of this transformation are already visible. Therefore, the question today is not merely one of service delivery. The question is also whether public services are able to keep pace with the speed of today's world of instant delivery. Are they able to move at that pace?”
thehansindia.com
Sources
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