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Predictable Hospital Rates Could Improve Health Insurance Efficiency

Predictable Hospital Rates Could Improve Health Insurance Efficiency
‘Predictable hospital rates will create efficiency’: Mayank Bathwal, CEO, Aditya Birla Health Insurance · financialexpress.com

Mayank Bathwal says hospitals and insurers should use clearer and more predictable prices.

He says hospitals could follow common treatment methods and rate categories.

The National Health Claims Exchange could help hospitals and insurers share information through one system.

This could make admissions, discharges and insurance claims faster.

Bima Sugam could help people buy insurance products without relying as much on intermediaries.

Bathwal also says outpatient care can help people notice health problems earlier.

Aditya Birla Health Insurance rewards some customers for healthy behaviour.

About 9,200 customers received all of their premium back, according to the company.

Key facts

Healthcare-cost share
Bathwal said healthcare costs account for about 70% of insurers’ costs.
Claims exchange
The National Health Claims Exchange is described as an integration layer for data exchange between hospitals and insurers.
Expected benefit
The exchange could improve transparency in costs and timelines and reduce delays in admission, discharge and claims settlement.
Bima Sugam
Bathwal described Bima Sugam as a common layer owned by insurance companies that could reduce distribution costs and improve transparency.
Premium refunds
About 9,200 customers received 100% of their premium back for good health behaviour, according to Aditya Birla Health Insurance.
Health rewards
About 12% of the company’s consumers earned some benefit for good health behaviour, while 5–6% earned a sickness benefit.
Reported customer outcomes
The company said its health-benefit cohort had a 6–7% lower claim ratio and 12–13% higher persistency.

Sources

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