8 hrs ago
Comprint Founder Urges Careful Testing and Ownership for AI Investments
Pankaj Sancheti says companies should be careful before buying AI systems.
They should choose one clear job for the AI to do.
First, they should measure how that job is done without AI.
Then they should test the AI with messy or confusing information, not just an easy demonstration.
People should check whether the AI knows when it is unsure and can ask for help.
Companies should count all costs, including data preparation and human checking.
Someone should be responsible for using, maintaining and stopping the system if necessary.
Businesses should expand an AI project only when a trial shows that it saves time and works reliably.
Comprint founder Pankaj Sancheti recommends evaluating AI investments through task selection, testing, full-cost analysis and clear ownership.
He says businesses should begin with a specific process, establish its current performance and define what improvement would justify spending.
AI systems should be tested using difficult real-world inputs and assessed for how they handle uncertainty, errors and requests for human help.
Total costs should include integration, data preparation, human review, maintenance and ongoing system changes—not just the price per query.
Sancheti recommends controlled trials with measurable results before expanding AI across an organisation.
- Who
- Pankaj Sancheti, founder of Comprint, outlined the recommendations.
- What
- He presented a practical framework for evaluating artificial intelligence investments.
- Where
- New Delhi, India; Comprint was established in Mumbai.
- When
- September 15; the article does not specify a year.
- Why
- To help businesses judge whether AI improves work reliably and is worth its full cost.
Key facts
- Advisor
- Pankaj Sancheti, founder of Comprint
- Framework
- Choose a task, test the system, count the full cost and assign ownership
- Testing focus
- Use difficult real-world inputs and examine how the system handles uncertainty and errors
- Cost factors
- Integration, data preparation, human review and ongoing system changes
- Ownership
- A business owner and a technical owner should be identified before deployment
- First investment
- Run a controlled trial for one clearly defined process
- Company background
- Comprint was established in Mumbai in 1994 and provides enterprise IT products and services
Quotes
Pankaj Sancheti
Founder of Comprint and technology industry veteran
“The customer has to live with the decision long after the sale. Someone must use the system, maintain it, pay for it, and explain why it was bought.”
theprint.in
“A quick quotation containing an expensive mistake has failed the business.”
theprint.in
Sources
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