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Maersk Builds Global Logistics Technology Capabilities in India
Maersk moves cargo around the world and is using more technology to help do it.
The company has about 2,900 technology workers in four Indian cities.
Their work has grown from supporting Maersk to building tools used across its global business.
One tool, Star Connect, uses information from ships to help crews make decisions about fuel and sailing.
Other tools aim to spot delays and problems in supply chains earlier.
They can also help teams compare possible ways to respond.
People still make the final decisions about what to do.
Maersk’s Bengaluru centre has also earned more than 10 patents for AI work.
Maersk employs about 2,900 technology professionals across Bengaluru, Pune, Mumbai and Chennai.
Almost half of Maersk’s global technology talent is based in India, where teams now build and run products for its worldwide business.
Its Star Connect platform processes more than 2.5 billion IoT data points in real time to support ship energy-efficiency decisions.
Indian teams are developing analytics and AI tools to identify supply-chain disruptions and help assess response options.
Maersk’s Bengaluru technology centre has secured more than 10 AI patents in areas including document processing and predictive analytics.
- Who
- Maersk and its technology teams in India, including Resham Sahi, senior vice-president of Technology and head of Maersk Technology Centre, Bengaluru.
- What
- Maersk is expanding technology development in India to build tools for global logistics operations, including AI, data and operational platforms.
- Where
- Maersk technology teams are based in Bengaluru, Pune, Mumbai and Chennai, India.
- When
- The article describes a change that has taken place over the last few years and ongoing technology development.
- Why
- To improve shipment visibility, operational efficiency and decision-making, and to identify and respond to supply-chain disruptions.
Key facts
- India technology workforce
- About 2,900 professionals across Bengaluru, Pune, Mumbai and Chennai.
- Share of global technology talent
- Almost half of Maersk’s global technology talent is based in India.
- Global reach of India-built products
- Products support Maersk operations and customers in more than 130 countries.
- Star Connect data volume
- Processes more than 2.5 billion IoT data points in real time.
- AI patents
- Maersk’s Bengaluru technology centre has secured more than 10 AI patents.
- Areas covered by patents
- Intelligent document processing, workflow automation, predictive analytics, anomaly detection and decision support.
Quotes
Resham Sahi
Senior vice-president of Technology and head of Maersk Technology Centre, Bengaluru.
“The next step is helping teams understand its potential impact, evaluate alternatives and decide how to respond. The technology can surface relevant signals and trade-offs, while the people managing the operation make the final decision.”
financialexpress.com
“For us, AI is not a research exercise. It is about solving real business challenges, improving productivity, enhancing customer experiences and helping our colleagues make faster, better-informed decisions.”
financialexpress.com
Sources
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