7 months ago
Swiggy Integrates with ChatGPT for Food and Grocery Orders
Swiggy, a popular food delivery service in India, has made it easier for its users to order food and groceries.
Now, you can do all this right inside AI chatbots like ChatGPT, Gemini, and Claude.
This means you don't have to switch between different apps.
You can simply type what you want, like 'ingredients for Thai green curry' or 'highly rated biryani,' and the AI will take care of the rest.
It will search for options, add them to your cart, apply any coupons, confirm your address, and even track your order.
Swiggy also offers a service called Instamart, which has over 40,000 products.
The technology that makes this possible is called Model Context Protocol (MCP).
It's like a bridge that lets AI assistants connect to live services and complete tasks for you.
To use this feature, you need to add a custom connector in the settings of your AI assistant, like ChatGPT, and provide the URL for the service you want to integrate.
Swiggy users can now order food, groceries, and reserve tables via AI chatbots like ChatGPT, Gemini, and Claude.
The AI assistant can handle tasks like searching, comparing, applying coupons, and tracking orders.
Instamart, Swiggy's quick-commerce platform, supports over 40,000 products.
The integration uses Model Context Protocol (MCP), an open-source framework.
Users can set up the integration by adding a custom connector in their AI assistant settings.
- Who
- Swiggy users
- What
- Order food, groceries, and reserve tables via AI chatbots
- Where
- India
- When
- Currently available
- Why
- To streamline the ordering process and enhance user convenience
Key facts
- Service
- Swiggy
- AI Assistant
- ChatGPT, Gemini, Claude
- Features
- Order food, groceries, and reserve tables
- Technology
- Model Context Protocol (MCP)
- Grocery Products
- Over 40,000
Quotes
Madhusudhan Rao
Chief Technology Officer at Swiggy
“Conversational commerce allows users to simply express what they want, while software agents handle execution.”
financialexpress.com




