7 months ago

Swiggy Integrates with ChatGPT for Food and Grocery Orders

Swiggy Integrates with ChatGPT for Food and Grocery Orders
Swiggy Users Can Now Order Food, Groceries Inside ChatGPT · republicworld.com

Swiggy, a popular food delivery service in India, has made it easier for its users to order food and groceries.

Now, you can do all this right inside AI chatbots like ChatGPT, Gemini, and Claude.

This means you don't have to switch between different apps.

You can simply type what you want, like 'ingredients for Thai green curry' or 'highly rated biryani,' and the AI will take care of the rest.

It will search for options, add them to your cart, apply any coupons, confirm your address, and even track your order.

Swiggy also offers a service called Instamart, which has over 40,000 products.

The technology that makes this possible is called Model Context Protocol (MCP).

It's like a bridge that lets AI assistants connect to live services and complete tasks for you.

To use this feature, you need to add a custom connector in the settings of your AI assistant, like ChatGPT, and provide the URL for the service you want to integrate.

Key facts

Service
Swiggy
AI Assistant
ChatGPT, Gemini, Claude
Features
Order food, groceries, and reserve tables
Technology
Model Context Protocol (MCP)
Grocery Products
Over 40,000

Quotes

Madhusudhan Rao

Chief Technology Officer at Swiggy

“Conversational commerce allows users to simply express what they want, while software agents handle execution.”
financialexpress.com

Sources

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