4 hrs ago
Passengers Stand as Air India Express Plane Moves
A video showed people standing inside an Air India Express plane while it was moving on the runway.
Amitava Das, who was on the flight, shared the video online.
He questioned whether the airline’s safety rules were being followed.
Some people said passengers should have stayed seated and followed instructions.
Others asked why the crew did not stop the passengers from standing.
Das said there was no announcement before the plane suddenly began moving.
Air India Express said it was sorry that the situation caused concern.
The airline said safety is its top priority and that its crew is trained to enforce safety rules.
In a separate case, the airline was ordered to pay Rs 27,000 after a passenger’s bicycle was not given the special handling promised.
A video showed several passengers standing inside Air India Express flight IX 1236 as it moved along the runway.
Passenger Amitava Das posted the video on X on September 21, 2026, questioning the airline’s safety standards.
Some social media users blamed passengers for not following safety rules, while others questioned the crew’s response.
Air India Express said it regretted the concern, described safety as its highest priority, and said its operations follow applicable procedures and regulations.
Separately, a consumer commission ordered Air India Express to pay Rs 27,000 over its handling of a passenger’s sports bicycle at Mangalore airport.
- Who
- Passengers on Air India Express flight IX 1236, passenger and video poster Amitava Das, and Air India Express.
- What
- A video showed passengers standing inside the aircraft while it moved along the runway, prompting debate and an airline response.
- Where
- Inside Air India Express flight IX 1236 while it was moving on the runway; the separate bicycle case involved Mangalore airport.
- When
- The video was posted on September 21, 2026; the bicycle compensation case was described as recent.
- Why
- The video prompted questions about passenger compliance, crew enforcement of safety procedures, and the airline’s safety standards.
Passenger Compliance
Crew Enforcement
Responsibility for standing passengers
Passenger Compliance
Some users said passengers should remain seated or otherwise follow safety instructions and blamed them for lacking common sense.
Crew Enforcement
Other users questioned why the crew did not prevent passengers from standing and said the airline was responsible for enforcing safety procedures.
Whether instructions were given
Passenger Compliance
The airline said its crew is trained to ensure that safety protocols are followed and to address situations onboard.
Crew Enforcement
Amitava Das said there was no announcement before the flight suddenly began moving, while some users questioned whether the crew had handled the situation properly.
Key facts
- Airline
- Air India Express
- Flight
- IX 1236
- Video poster
- Amitava Das, a passenger on the flight
- Video date
- September 21, 2026
- Airline response
- Air India Express said safety is its highest priority and that its crew is trained to ensure safety protocols are followed.
- Passenger debate
- Users disagreed over whether passengers or the crew were chiefly responsible for the situation.
- Separate consumer case
- A consumer commission ordered Air India Express to pay Rs 27,000 over the handling of a sports bicycle at Mangalore airport.
Quotes
Air India Express
Airline responding to the passenger's post on X
“Hi Amitava, we sincerely regret any concern caused by the situation observed onboard flight IX 1236. Please be assured that safety remains our highest priority, and all operations are conducted in accordance with applicable safety procedures and regulatory requirements.”
NDTV
deccanchronicle.com
“Our crew is trained to ensure that all safety protocols are followed throughout the journey and to address any situation that may arise onboard. We appreciate you taking the time to share your observation and thank you for your understanding.”
NDTV
deccanchronicle.com
Sources
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