7 months ago
Amazon Invites Indian Sellers to Create Independent Websites
Amazon is asking its sellers in India to create their own websites for free using a new program called SmartBiz.
This program helps sellers build websites without needing to know how to code and allows them to use Amazon’s delivery and payment systems.
While this might reduce Amazon’s earnings from ads and commissions, the company hopes that sellers will rely on its services.
This strategy is similar to how Amazon Web Services (AWS) became essential for many businesses.
If successful, Amazon could become a key player in India’s growing direct-to-consumer market, competing with other platforms like Shopify.
Some sellers are excited about the tight integration with Amazon’s fulfillment network, while others are cautious about giving Amazon control over their storefronts.
The program is expected to start charging a fee after March 2026.
Amazon invites Indian sellers to create independent online storefronts through SmartBiz.
SmartBiz allows sellers to create websites for free and use Amazon’s logistics and payment systems.
The move aims to position Amazon as the infrastructure provider for India’s direct-to-consumer economy.
Amazon’s advertising revenue grew 25% in FY25, while its marketplace revenue was ₹17,328 crore.
SmartBiz is expected to introduce a paid subscription after March 2026.
- Who
- Amazon India and its sellers
- What
- Amazon inviting sellers to create independent online storefronts through SmartBiz
- Where
- India
- When
- Current and future plans, with monetization starting after March 2026
- Why
- To position itself as the infrastructure provider for India’s entrepreneurs and to adapt to the growing direct-to-consumer economy
Key facts
- Program Name
- SmartBiz
- Program Benefits
- Free website creation, use of Amazon’s logistics and payment systems
- Monetization Plan
- Paid subscription after March 2026
- Amazon India's Advertising Revenue Growth
- 25% in FY25
- Amazon India's Marketplace Revenue
- ₹17,328 crore (58% of operating revenue)
- Flipkart's Advertising Revenue
- ₹6,317 crore in FY25
- Direct-to-Consumer (D2C) Market Share
- 10–15% of online retail GMV
- Potential Impact on Amazon's Revenue
- ₹1,000–1,500 crore annually
Quotes
Sohom Banerjee
Senior research associate at CUTS International, a policy and research advocacy group
“It’s reminiscent of how AWS lowered barriers with free credits and ultra-low pricing before becoming indispensable infrastructure.”
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“Checkout and payments routed through Amazon systems would need to be rebuilt elsewhere, forcing merchants to re-integrate gateways and potentially re-onboard customers—a major friction point.”
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An industry executive working in the e-commerce sector
An industry executive working in the e-commerce sector
“Commerce is fragmenting across brand websites, social media, and offline-to-online channels. With platforms like Meta increasingly enabling transactions, it makes strategic sense [for Amazon] to position itself as the underlying infrastructure layer.”
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Another sector executive
Another sector executive
“Post–free-offer pricing is likely to be lower than that of typical e-commerce SaaS (Software as a Service) platforms.”
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Isha Suri
Independent researcher and global AI and market power fellow at civil society organisation, the European AI Society Fund
“Amazon has long been an essential gatekeeper for sellers trying to reach end customers, and it will naturally try to leverage that vantage point.”
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Akash Valia
Founder of Secret Alchemist, a perfume brand
“At scale, brands want full ownership of their websites and customer journeys, and larger or VC-funded brands are unlikely to want Amazon controlling their storefronts.”
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