2 weeks ago
FreJun launches Teler to power AI-driven voice applications
FreJun is a company that helps computers make phone calls.
It made a new tool called Teler.
Teler connects phone lines to smart computer programs.
When a person calls, the computer can talk to them.
It can answer questions, give information, or connect them to a real human helper.
Teler handles all the complicated phone wiring for developers.
That lets them focus on building the smart programs instead.
Teler is available in India and the Middle East right now.
It will come to other countries later.
It helps banks, hospitals, shops and schools take care of their customers.
FreJun launched Teler, an API-first programmable voice platform for building and scaling AI-powered voice applications.
Teler is a Communications Platform as a Service (CPaaS) that manages call flows through APIs, webhooks and SDKs.
The platform streams live conversations to AI systems in real time, enabling AI responses, transfers to humans, and call recording.
Teler is initially available in India and the Middle East, with plans to expand to other global markets.
Target sectors include banking, financial services and insurance, healthcare, retail, logistics, education and customer service.
- Who
- FreJun, a Hyderabad-based cloud calling and voice infrastructure company, led by founder and CEO Subhash Kalluri and CTO Nikhilesh Thothara.
- What
- The launch of Teler, a programmable voice platform (CPaaS) for building, deploying and scaling AI-powered voice applications.
- Where
- Initially available in India and the Middle East; the company is based in Hyderabad.
- When
- Not specified in the article.
- Why
- To simplify telecom infrastructure so AI voice applications can work reliably over real phone networks and move from prototypes to production.
Key facts
- Company
- FreJun
- Product
- Teler
- Platform type
- Communications Platform as a Service (CPaaS)
- Initial availability
- India and the Middle East
- Target sectors
- BFSI, healthcare, retail, logistics, education, customer service
- Founder & CEO
- Subhash Kalluri
- CTO
- Nikhilesh Thothara
- Company base
- Hyderabad
Quotes
Nikhilesh Thothara
CTO of FreJun
“"Building a great AI model is only half the challenge; making it work reliably over real phone networks is what determines whether it succeeds in the real world."”
thehansindia.com
“"Teler combines telecom networks, live media, call orchestration and event handling into a developer-friendly platform."”
thehansindia.com
Sources
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