6 days ago
AI Pushes ERP Toward Workflow Execution, Bernstein Report Says
ERP software helps companies manage important business work and information.
Bernstein says artificial intelligence is changing what these systems do.
Instead of only storing records, ERP platforms may increasingly help carry out tasks.
AI agents need reliable data, clear rules and permission checks to work safely.
Many ERP systems already have these features.
The report says the strongest vendors will be those that make AI useful in real business workflows.
New AI companies could compete by managing work above traditional ERP systems.
Companies are expected to use AI assistants and supervised automation for several years.
Vendors will also look for new ways to charge for automation and workflow execution.
Bernstein says artificial intelligence is moving ERP from record-keeping toward enterprise workflow execution.
ERP systems may become more important because AI agents need trusted data, permissions, process rules and auditability.
The report says vendors that deliver controlled execution and measurable customer value may outperform those focused mainly on AI demonstrations.
AI-native companies and neutral orchestration platforms could challenge traditional ERP providers by controlling workflow layers above them.
The shift toward monetising automation and execution is expected to be gradual, with copilots and supervised workflows remaining common for years.
- Who
- Bernstein and enterprise resource planning vendors are the focus of the report, along with AI-native companies and orchestration platforms.
- What
- A Bernstein report says AI is creating a structural inflection point for ERP, shifting the focus from systems of record toward systems of execution.
- Where
- The report was filed from New Delhi, India.
- When
- The report was discussed on September 22.
- Why
- AI agents require trusted data, process rules, permissions, governance and auditability, while vendors are seeking measurable value and new revenue from workflow execution.
Key facts
- Report source
- Bernstein
- Market affected
- Enterprise resource planning
- Main technology
- Artificial intelligence
- Strategic shift
- From system of record to system of execution
- Potential winners
- Vendors that translate AI into controlled execution and measurable customer value
- Competitive risk
- AI-native vendors and neutral orchestration platforms operating above traditional ERP systems
- Expected transition
- Gradual, with copilots, recommendations and supervised workflows likely to remain common for several years
Quotes
Bernstein
Research firm cited in the report on ERP and artificial intelligence
“The likely winners will therefore be vendors that can translate AI into controlled execution within mission-critical workflows, rather than those with the most impressive AI demonstrations. Investors should focus less on AI visibility and more on AI value.”
livemint.com
“AI is pushing ERP from a system of record toward a system of execution, creating a new investment debate: not who owns enterprise data, but who controls enterprise work.”
livemint.com
Sources
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