5 days ago
Telangana Transport Official Orders Agent-Free, Faster RTO Services
A transport official visited an RTO office in Uppal without giving advance notice.
He checked how driving tests and other public services were being handled.
He said people should not need agents or brokers to use the office.
Applicants should be able to apply directly at counters or online.
Driving tests must make sure people can drive safely.
Officials were told to finish delayed vehicle-registration applications quickly.
Staff who help unauthorised agents could face disciplinary action.
More surprise inspections will happen at RTO offices across Telangana.
Joint Transport Commissioner M Chandra Shekhar Goud inspected the Uppal Regional Transport Office in Hyderabad.
He ordered officials to provide transparent services without brokers, agents or other unauthorised persons.
Officials were told to conduct stricter driving tests and issue licences only to qualified applicants.
Pending vehicle-registration applications on the VAHAN portal must be cleared promptly, with delays investigated.
The department said surprise inspections across Telangana will continue to improve accountability and service quality.
- Who
- Joint Transport Commissioner M Chandra Shekhar Goud and officials at the Uppal RTO.
- What
- A surprise inspection focused on service quality, driving tests, delayed applications and the presence of agents.
- Where
- The Regional Transport Office in Uppal, Hyderabad, Telangana.
- When
- Wednesday; the article does not provide a calendar date.
- Why
- To improve transparency, efficiency, accountability and road safety in transport services.
Key facts
- Inspecting official
- M Chandra Shekhar Goud, Joint Transport Commissioner (Vigilance and Enforcement)
- Office inspected
- Regional Transport Office, Uppal
- Services reviewed
- Driving licence tests, citizen services and vehicle-registration applications
- Online systems
- VAHAN and SARATHI portals
- Main directive
- Prevent brokers, agents and other unauthorised persons from entering RTO premises
- Application delays
- Pending VAHAN applications must be cleared on priority
- Further action
- Surprise inspections across Telangana will continue regularly
Sources
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