Maharashtra FDA's AI Grievance Portal Draws Over 1,600 Complaints

The government in Maharashtra made a special portal to help people report problems with food and medicines.

People can complain by typing or by recording their voice in their own language.

More than 1,600 people used it in just the first two weeks.

Many complaints were about chewing tobacco that is banned, dirty restaurants, and food that has gone bad.

Some people also reported medicines that might be fake.

A smart computer program sorts every complaint and sends it to the right officer.

If an officer takes too long, the computer automatically tells a senior official.

Everyone can track what is happening with their complaint online.

This makes the process faster and fairer for everyone.

The goal is to keep people safe and make sure rules are followed.