5 days ago
Mohali Hospital Ordered to Pay ₹20,000 Over Changing Bills
A 70-year-old man went to a private hospital in Mohali for spinal surgery.
He stayed there from December 16 to December 22, 2021.
The hospital gave him three different bills for the same treatment period.
The bills were for ₹8.46 lakh, ₹5.91 lakh and ₹4.75 lakh.
The man sent the hospital a legal notice.
A Punjab consumer commission said the changing bills showed poor service.
It also found the hospital negligent in allowing him to leave.
The hospital must pay him ₹20,000 and deposit another ₹20,000 into legal and consumer welfare funds.
A Punjab consumer commission ordered a private Mohali hospital to pay ₹20,000 to a 70-year-old patient.
The patient was admitted for spinal surgery on December 16, 2021, and discharged on December 22.
The hospital issued three bills for the same treatment period: ₹8.46 lakh, ₹5.91 lakh and ₹4.75 lakh.
The commission found the hospital deficient in service over changing bills and negligence in allowing the patient to leave.
The hospital was also ordered to deposit ₹20,000 in legal and consumer welfare funds.
- Who
- A 70-year-old spinal-surgery patient and a private hospital in Mohali.
- What
- The Punjab consumer commission ordered the hospital to pay ₹20,000 in compensation and deposit another ₹20,000 in designated funds.
- Where
- Mohali, Punjab.
- When
- The patient was admitted on December 16, 2021, discharged on December 22, 2021, and the commission issued its decision on September 1.
- Why
- The commission found deficiencies in service after the hospital issued three different bills for the same treatment period and was negligent in allowing the patient to leave.
Key facts
- Compensation
- ₹20,000 to the patient
- Additional deposit
- ₹20,000 to legal and consumer welfare funds
- Admission date
- December 16, 2021
- Discharge date
- December 22, 2021
- First bill
- ₹8.46 lakh interim bill summary
- Second bill
- ₹5.91 lakh bill dated December 22, 2021
- Third bill
- ₹4.75 lakh bill
Quotes
Punjab consumer commission bench
The commission bench comprising President S K Aggarwal and members Paramjeet Kaur and Jasbir Singh Bath
“This shows that the OPs kept on changing the bills qua the treatment of the complainant for the same period”
indianexpress.com
Sources
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