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KONE Opens First Digital Experience Centre in Pune

KONE Opens First Digital Experience Centre in Pune
KONE inaugurates digital experience centre in Pune · thehindubusinessline.com

KONE has opened a new centre in Pune.

It is the company’s first Digital Experience Centre in India.

Customers can see how technology may help buildings and elevators work better.

The centre shows tools for designing and configuring products.

Visitors can also explore digital services and see information about customer needs and service.

KONE says connectivity, artificial intelligence and data can help customers make decisions.

The company says the centre brings its innovations closer to customers.

It is part of KONE’s digital transformation work.

Key facts

Company
KONE, a manufacturer of elevators and escalators
Facility
Digital Experience Centre (DEC)
Location
Pune, India
Industry distinction
Described by KONE’s CEO as the first of its kind in the elevator and escalator industry in the country
Featured technologies
Digitalisation, connectivity, AI and data-driven insights
Demonstrations
Design and configuration, product experiences, digital interfaces, customer lifecycle visibility and real-time service insights
Publication date
October 9, 2026

Quotes

Philippe Delorme

President and CEO of KONE

“Being the first of its kind in the elevator and escalator industry in the country, the Centre gives our customers an opportunity to experience how digitalisation, connectivity and AI are shaping the future of People Flow. India is an important market for KONE, and this Centre brings innovation closer to our customers.”
thehindubusinessline.com

Amit Gossain

Managing Director of KONE India

“The Centre gives customers a first-hand view of how digital technologies can create value across the building lifecycle.”
thehindubusinessline.com

Sources

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