1 hr ago
TCS to Transform Best Buy India Center into AI Hub
Tata Consultancy Services is taking over Best Buy’s technology center in India.
The two companies have signed a multi-year agreement.
The center will slowly become a place focused on building and using artificial intelligence.
TCS plans to improve how work is done and create new AI-powered services.
Employees from Best Buy India will become part of TCS’ worldwide organization.
Best Buy says its India team has been important to the company.
Both companies say the deal can help employees learn new skills and grow their careers.
They also believe the work could create useful ideas for the wider retail industry.
Tata Consultancy Services will take over Best Buy’s India Global Capability Center under a multi-year agreement.
Best Buy India will gradually transition into an AI-native Capability Center.
TCS will use its Global Value & Innovation Centres framework to redesign workflows and develop AI-powered solutions.
Best Buy India employees will join TCS’ global organization as part of the transition.
The partnership aims to combine Best Buy’s business knowledge with TCS’ retail, AI and engineering capabilities.
- Who
- Tata Consultancy Services and Best Buy, including Best Buy India employees and technology teams.
- What
- TCS will take over Best Buy’s India Global Capability Center and transition it into an AI-native Capability Center.
- Where
- Best Buy’s Global Capability Center in India.
- When
- The agreement was announced on October 2, 2026, with the transition planned over multiple years.
- Why
- To combine Best Buy’s business and customer knowledge with TCS’ retail, AI, engineering and global execution capabilities.
Key facts
- Companies
- Tata Consultancy Services and Best Buy
- Agreement
- Multi-year partnership
- Center transition
- Best Buy India will become an AI-native Capability Center
- Employees
- Best Buy India employees will be merged into TCS’ global organization
- TCS framework
- Global Value & Innovation Centres
- Planned work
- Workflow redesign and development of AI-powered experiences and solutions
- Announcement date
- October 2, 2026
Quotes
Krishnan Ramanujam
President of the Consumer Business Group at Tata Consultancy Services
“Best Buy has built a strong technology organisation with deep knowledge of its customers and business.”
thehindubusinessline.com
Ahrey Smith
Vice President of Technology Strategy and Transformation at Best Buy
“Our India team has played an important role in advancing Best Buy’s priorities, and we wanted a partner that understood both the business context and the value of this team.”
thehindubusinessline.com
Sources
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