Business · Companies · 1 day ago
Royal Mail customers can opt out of Safeplace parcel deliveries
Royal Mail customers in the UK can choose whether parcels are left in a Safeplace when they are not at home.
The option is available at no extra charge for Tracked 24 and 48 and Royal Mail 24 and 48 deliveries.
A Safeplace is a secure, weatherproof area of a property that is out of sight and easy to reach.
Royal Mail says it will not use places such as recycling bins or doorsteps, or leave items that need a signature or age or identity checks.
Customers can opt out through the Royal Mail app, so their postie can use other delivery options if they are out.
People who cannot use the app can contact Royal Mail for help, including with accessibility needs.
The choice may help customers who want to keep Christmas gifts hidden or do not want parcels left outside.
Royal Mail customers can opt out of Safeplace parcel deliveries through the Royal Mail App.
Safeplace is available on Tracked 24 & 48 and Royal Mail 24 & 48 products at no additional charge.
Customers may opt out if they do not want parcels left while they are away, including to keep Christmas gifts hidden or avoid deliveries being left outside.
Royal Mail says it will use alternative delivery options when a customer has opted out and is not home.
A Safeplace must be secure, weatherproof, out of sight and easily accessible.
- Who
- Royal Mail customers across the UK.
- What
- Customers can opt out of Safeplace parcel deliveries through the Royal Mail App.
- When
- Before deliveries arrive; the article highlights the run-up to Christmas Day.
- Where
- At customers’ addresses across the UK.
- Why
- Some customers may not want parcels left when they are out, including to keep gifts hidden or avoid parcels being left outside.
This story does not have two clearly opposing sides.
download the Royal Mail App. Here you can opt out of Safeplace
know to use alternative delivery options for your items if you’re not in.
secure, weatherproof area of the property that is out of sight and easily accessible.
This story does not have a timeline yet.
- Service
- Safeplace is available on Tracked 24 & 48 and Royal Mail 24 & 48 products
- Cost
- No additional charge
- Opt-out method
- Royal Mail App
- Safeplace criteria
- Secure, weatherproof, out of sight and easily accessible
Sources
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