Business · Companies · 2 hrs ago
7-Eleven closes its remaining 31 stores in India
Japanese convenience store chain 7-Eleven has closed its remaining 31 stores in India after its franchise partnership with Reliance Retail ended.
The outlets were in Mumbai and Pune, and the chain had previously reached about 60 stores at its peak.
The partnership began in 2021, after an earlier deal with Future Retail ended because the company did not meet store-opening targets or pay franchise fees.
Reports say the Reliance-run business struggled to make a profit amid competition from local shops and quick-commerce services.
The closures mark the end of 7-Eleven's current Indian operations, but the company says it still wants to serve customers in the country.
Analysts say it may reconsider its franchise model, with direct management of stores among the possible options.
Whether 7-Eleven returns will depend on its future plans for India; no new arrangement has been announced.
7-Eleven has closed its remaining 31 stores in India, ending its current retail operations in the country.
The outlets were operated by Reliance Retail under a franchise partnership that began in 2021.
The closures took place at the end of September, according to a company spokesperson cited by Mint.
The chain said it remains interested in serving Indian customers and exploring ways to expand in India over the long term.
Reports linked the venture’s difficulties to losses, limited scale and competition from local stores and quick-commerce platforms.
- Who
- Japanese convenience store chain 7-Eleven and its Indian franchise operator, Reliance Retail.
- What
- 7-Eleven closed its remaining 31 stores in India, ending its current retail operations there.
- When
- At the end of September; the sources do not state the year of the closures.
- Where
- The stores were in India, with outlets in Mumbai and Pune.
- Why
- The franchise partnership ended. Reports said the business struggled to become profitable amid competition and limited scale.
This story does not have two clearly opposing sides.
7-Eleven signed an agreement with Future Retail to develop and operate stores in India.
The Future Retail agreement was terminated, and Reliance Retail took over the franchise arrangement.
The first Indian 7-Eleven store opened in Mumbai.
Reliance Retail shut all 31 7-Eleven outlets in India.
- Stores closed
- 31
- Franchise partner
- Reliance Retail
- Partnership began
- 2021
- Store locations
- Mumbai and Pune
- Network at peak
- Around 60 outlets
- Revenue in financial year ended March 2026
- About ₹92 crore
What people are saying
looks forward to exploring several options to advance our presence in the market over the long term.
It seems more like a rethink of the current franchise arrangement, particularly given the losses under the existing model
not able to meet the target of opening stores and payment of franchisee fees







