Business · Companies · 10 hrs ago
Migros trains restaurant staff to serve portions more consistently
An analysis at 118 Migros restaurants found about one-fifth of food waste on customers’ plates.
Migros says staff sometimes served more than the portions set out in recipes, including extra pasta, chips or vegetables.
The company is training staff to serve recipe portions consistently.
Migros says it has not cut portion sizes or removed ingredients, and customers can still ask for more.
The company says the change aims to reduce food waste for environmental and social reasons, though using resources more efficiently could also help restaurant finances.
A second analysis is planned for this autumn to check whether the changes affect food waste.
Migros has trained restaurant staff to follow recipe-defined portion sizes more consistently after finding that about one-fifth of food waste in its restaurants came from customers’ plates.
The analysis covered 118 Migros restaurants, and the company says portions were not reduced.
Customers can still ask for a larger serving, and Migros says the effort is primarily aimed at reducing food waste for environmental and social reasons.
A second analysis in Migros restaurants is planned for autumn to assess how the adjustments affect food waste.
- Who
- Migros trained employees in its restaurants. Spokesperson Tobias Ochsenbein described the measures.
- What
- Staff were reminded and retrained to serve the portion sizes specified in recipes consistently. Migros says portions were not reduced.
- When
- The analysis was conducted over four weeks last year. A second analysis is planned for autumn.
- Where
- 118 Migros restaurants in Switzerland.
- Why
- The analysis found that about one-fifth of food waste came from customers’ plates. Migros says it wants to reduce food waste.
This story does not have two clearly opposing sides.
A four-week analysis in 118 Migros restaurants examined food waste.
Migros defined clear serving quantities and trained staff to follow recipe-defined portion sizes consistently.
Migros plans to conduct a second analysis in its restaurants.
- Restaurants analysed
- 118 Migros restaurants
- Share of waste from plates
- About one-fifth
- Analysis duration
- Four weeks
- Portion policy
- Recipe-defined sizes; customers may request larger servings
- Next analysis
- Planned for autumn
5 sources
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What people are saying
The quantities served have not been reduced
Employees were made aware and retrained so that the portion sizes defined in the recipes are followed uniformly