Politics · United Kingdom · 2 hrs ago

New rules promise drivers more protection from private parking fines

New rules promise drivers more protection from private parking fines

Andy Burnham announced new rules for private parking in England, Scotland and Wales.

Drivers will get five minutes to decide whether to park and 10 minutes to leave after their session ends without a charge.

Some charges must be cancelled for honest mistakes, medical emergencies, breakdowns or broken ticket machines.

For smaller errors, such as entering the wrong registration, charges will be capped at £20 on appeal, but the overall maximum parking charge remains £100.

Private parking firms issue millions of tickets, and drivers have complained that some penalties are unfair or difficult to challenge.

The new code is due before Parliament, but ministers have not said when it will take effect; firms that break its rules risk losing access to DVLA data.

3 sources

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What people are saying

Andy BurnhamPrime Minister
These charges leave people feeling ripped off and out of pocket, so I’m putting a stop to them.
via Guardian
Which?Consumer body
It is particularly concerning that the government has shied away from a £50 price cap.
via Guardian
Jack CousensAA head of roads policy
finally have something which could offer them better protections against the worst private parking operators
via BBC
Simon WilliamsRAC head of policy
it wasn't the leap his firm had been campaigning for
via BBC