Science & Tech · Big Tech & Internet · 2 hrs ago
Petersburg residents report mobile internet problems
Residents of St Petersburg reported mobile internet problems on the morning of October 21.
Some said websites and apps would not load, while others reported no difficulty.
Downdetector recorded more than 170 complaints in the previous hour and 4,500 over the day, with the number rising.
Some residents also described problems with home internet, but the reports do not establish a shared cause.
Separately, Russia’s digital ministry said it would monitor repeated service disruptions at local provider SkyNet, which has faced problems for several weeks.
SkyNet customers may seek a bill adjustment for days without service if the disruption was the company’s fault.
The ministry says it can forward customer complaints to the provider, but no further action on the October 21 reports was stated.
Residents of St Petersburg reported problems with mobile internet on the morning of October 21, 2026.
Some said websites and apps would not load, while others reported no problems.
Downdetector recorded more than 170 complaints in the previous hour and 4,500 over the previous day.
Some residents also reported interruptions to home internet.
Separately, Russia’s Ministry of Digital Development said it would monitor service disruptions at St Petersburg provider SkyNet.
- Who
- St Petersburg residents reported problems with mobile internet.
- What
- Users said websites and apps would not load; some also reported home internet interruptions.
- When
- The complaints began on the morning of October 21, 2026.
- Where
- St Petersburg, Russia.
- Why
- Not stated
This story does not have two clearly opposing sides.
SkyNet experienced its first major outage and attributed it to an accident.
SkyNet continued to experience service problems, according to the report.
Russia’s Ministry of Digital Development said it would monitor disruptions at SkyNet.
St Petersburg residents began reporting mobile internet problems.
- Recent mobile internet complaints
- More than 170 in the previous hour
- Daily mobile internet complaints
- 4,500 over the previous day
- Reported date
- October 21, 2026
- Provider under ministry monitoring
- SkyNet
- First major SkyNet outage
- September 2026
3 sources
What people are saying
In cases of failure or improper performance by a communications operator of its obligations under a service agreement, consumers may submit an appeal to the Ministry of Digital Development through the feedback form on the ministry’s website.